this post was submitted on 15 Jun 2023
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Beehaw Support

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founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] mizmoose 177 points 1 year ago (4 children)

Thank you.

I know what it's like to try to build up something good only to have trolls try to take it over. It's nice to think that kindness and guidance can make everything shiny and happy, but the reality is that sometimes you just have to shut the door to bad actors and lock it behind them.

Some people have a need to try to ruin things for others. There's no reason to give them a platform. Actions have consequences.

[–] GuyDudeman 84 points 1 year ago* (last edited 1 year ago) (8 children)

Yeah, I'm perfectly fine with this decision. And if I want to see content from and interact on those instances, I can (and have already) create accounts on those instances. No harm no foul.

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[–] CinnamonTheCat 60 points 1 year ago

To me the point of the fediverse is that these things can happen and if you don't like them you can just go to another instance.

I understand the reasons behind blocking off those communities. And I'm fine with it since the points made were good.

If this were another platform I'd have no choice and they wouldn't need to make good arguments.

[–] Exaggeration207 43 points 1 year ago (6 children)

I've been seeing a lot of low-effort content lately, and I suspect it's coming from users who want their Reddit alternative, and they want it now. So, they see that Beehaw has a large community, and decide it's a perfect place to start content-barfing.

I think the admins have been clear that they're not trying to create a replacement for Reddit here, though. Everything under the sun does not have to be re-posted, just content that you actually want to discuss with this community specifically. When I see five posts created by one user in under a minute, I can't help but think that the intent there is not to spark discussion. And, of course, the volume is problematic for the mods when they don't have the tools they need to manage it.

[–] DarbyDear 41 points 1 year ago (3 children)

I agree. Beehaw has a different goal (which is thoroughly explained in the stickied FAQ post), and it is not to be a Reddit replacement. I'm actually a fan of the environment and goal here - I've actually found myself responding to posts from a week or two ago because I actually wanted to contribute, whereas I wouldn't bother on a Reddit post more than a couple of hours old because it would just get drowned out by a flood of low-effort content.

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[–] Leer10 150 points 1 year ago (31 children)

Dang this really sucks :/ i understand why it's important from a modding perspective. I guess I'll need to open an account elsewhere and get a client with multi account support

[–] mustyOrange 148 points 1 year ago* (last edited 1 year ago) (5 children)

Yea. I'm going to be honest, I disagree with this decision immensely. There just aren't enough posts and comments here alone to really keep my whole lemmy experience here.

The whole point of federation is to be able to branch out as I see it. Half of the communities I'm subbed to are on the places being banned, so it sorta breaks the whole point of federation to me at least. I get why mods are doing it and think it's definitely their right to do so, but as an end user, it reaaaally sucks and will likely make me make an account elsewhere as my primary.

There are a lot of assholes on the internet, and I get wanting to have a space free of that. As a trans woman of 10 years now, trust me, I have gotten harassment online and off it. For me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes. The mods say that strangers don't walk in off the street and start trolling - from experience, I can say that is just not quite true. At some point, people really have to just roll with it and keep a positive attitude in the face of it. It's better to deal with assholes from time to time to go out and have fun rather than sit at home.

I worry that a space like this can stifle a good thing by wanting to be too thorough. Shit always slips thru cracks, and while I get that it can suck for some, heavy restriction just kills the whole thing. In some ways, it just feels like some of the decisions here are very kid-glovey. Like, at least in subs like asktrans or mtf or other parts on reddit where trolls loved to comgregate, downvotes were how the community itself self regulated trolls - we don't even have that option here. I'm not sure how I feel about such hands on moderation - it doesn't give good faith users a ton of freedom

They have the right to do so, but it probably shows I don't quite fit with the ethos of the instance.

[–] realChem 77 points 1 year ago (4 children)

At least for me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes.

This decision was about users from other instances coming here and causing trouble, not beehaw users going elsewhere. The intent isn't to keep users siloed in here. Unfortunately, lemmy currently only supports two modes of interaction between instances: either you federate, or you don't. More technologically mature fediverse platforms like mastodon have more nuanced options, and hopefully we'll get similar options in lemmy soon that will allow, e.g., beehaw users out onto these instances without letting everyone on those instances in here.

[–] alyaza 80 points 1 year ago (11 children)

This decision was about users from other instances coming here and causing trouble, not beehaw users going elsewhere. The intent isn’t to keep users siloed in here.

yeah to be clear: we don't want this either! it sucks! but that's how it is and we're willing to ultimately bite that bullet and any potential consequences.

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[–] mustyOrange 61 points 1 year ago (14 children)

I know the intent isn't to keep us siloed here, but unfortunately that's the end result. Personally, I'd rather deal with trolls than defeat the whole purpose of the fediverse. If I wanted a small walled garden, I'd have gone to raddle.me or tildes. The mods absolutely have good intentions here, but it's a bit smothering

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[–] Zelsabriel 41 points 1 year ago

I'm a woman too, but I have the opposite opinion. The world is already a tough place right now, especially living in the southern US like I do, and maybe it's just because my ND can make emotional regulation difficult, but sometimes I really just want a safe space where I can let my guard down and be myself without a constant fight.

For the same reason, there were certain subreddits that I frequented often on reddit and certain ones I absolutely did not go to. I don't mind l blocking the occasional user or even blocking an entire community myself if it means protecting my mental health, but it sounds like the adminis here were getting an unusual influx of trolls that were making it difficult to moderate this community. That's even more difficult if each individual troll can just go make another account at one of those instances every time they get blocked here.

If people want to access those instances, they can create secondary accounts and visit them. There's no reason we can't have the best of both worlds. Plus, I don't get the feeling they want this to be a permanent decision. It seems like just a stop-gap until they can find a more permanent solution whether that's more moderators, more rules, or more mod tools.

[–] Crotaro 37 points 1 year ago (3 children)

I would also rather deal with the occasional troll or rude comment than to close off this community from the outside world. But, I recognize that it's very difficult for our four(?) admins here, because they would rather try to talk out individual cases instead of blanketting beehaw with a boatload of very specific rules. And it's a tightrope walk here when people can say (maybe just to waste time or not, but we should rather not err on the side of malice) "Why do i get punished but you allowed xyz the other day?".

I'm just going to trust them here that there was a really big income of clear-as-day bad actors. Since they do not get paid at all for their services here, I see how it's easier to defederate for the time being, seeing how they already have their hands full just trying to keep the instance up and running while working "proper jobs" and managing their own health.

So ya, for now, stay defederated. But as soon as you guys get more tools to play with, please tear down those walls again.

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[–] ghostalmedia 50 points 1 year ago (4 children)

Agreed. It sucks that a lack of good mod tools forced this to happen. Having multiple passwords and accounts isn’t a great experience.

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[–] projectazar 132 points 1 year ago (16 children)

This is going to be a learning process I think for a lot of people. Not just on federation, but on community building as well. You all seem to be trying to build something here, and I am willing to be patient and participate while it grows. If we get down the road and it just isn't working, I have faith that there will be open discussion on how to make this community grow while maintaining its ethos and we'll be here to figure out what is best for each of us individually.

Good on you for taking decisive action at these early stages while we figure out what we want, where we want to go, and how we want to get there on this relatively new platform.

[–] lwaxana_katana 59 points 1 year ago* (last edited 1 year ago) (21 children)

I agree, at first my knee-jerk reaction was against defederation, but I think actually this is one of the cool things about Lemmy and the way it works; you can have relatively isolated pockets and very open spaces, and users can move between them freely. It's not like leaving Reddit and coming to Lemmy, for example. You can use Beehaw and other instances, and both can serve a specific purpose. I really appreciate this write up because without it I would not have felt good about this decision, but after having read it I get it and I appreciate it.

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[–] The_Hunted_One 89 points 1 year ago (3 children)

we are not out to build a space that grows at any cost. we want a better space

Fully agreed. I'd personally rather have less overall content, if it means that the sense of community remains strong.

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[–] Gaywallet 82 points 1 year ago* (last edited 1 year ago) (15 children)

As a minor aside I'm working on another philosophy post about moderating specifically - what I've observed over the years, what I think works well in our vision, what extra work is needed in safe spaces and to prevent evaporative cooling, what I'm almost certain we need to do, and where my blind spots are.

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[–] SkepticElliptic 76 points 1 year ago (1 children)

Good on ya. I've already blocked several communities from those instances simply due to the sheer volume of low effort content.

[–] LemmyAtem 60 points 1 year ago (9 children)

The 196 community on shit just works was literally like half of the posts on the all filter yesterday before I blocked it.

Also blocking communities RULES. What a great feature! Like regardless of why, there are tons of things on the internet that I just have no interest in whatsoever! It's cool to be able to very easily filter that stuff out.

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[–] ipha 64 points 1 year ago (6 children)

I strongly disagree with this decision -- as lemmy progresses and stabilizes, open registrations will become normal and just blocking open instances will not be a viable solution.

I can't say if this is just a need for better mod tooling or a fundamental problem with federation, but it's certainly concerning.

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[–] TheiaTheMoonMaker 63 points 1 year ago (3 children)

Just a heads up so you can try to plan ahead: on Reddit one of the tactics used by those with hateful agendas was to shut down progressive threads by purposely creating drama in that thread to overwhelm the moderators so that they had to lock the thread thus stopping all discussion. Sometimes they did this by being awful and dragging in well meaning users into fights, other times I they’d drop a few “I’m just asking questions” comments focussing on hot-button ideas that they knew would rile up arguments. It was very deliberate tactic and one that I don’t think moderators ever figured out how to deal with effectively, because short of babysitting the thread with their full attention from start to finish there was no way to prevent entire threads from devolving into attacks and arguments.

The crazy thing was how effectively one or two people with hateful agendas could derail an entire comment section of well meaning people and, by getting the thread locked, shut down the discussion and spread of progressive ideas.

I bring this up because Beehaw is perhaps uniquely vulnerable to this sort of ‘attack’, and you should expect to see it in the future. By joining other federated instances and using these tactics to stir up drama in Beehaw threads they can, by forcing your hand to defederalize, restrict the access of those other communities to the progressive ideals and ideas posted on Beehaw. The end result is isolating progressive ideas inside our walled garden, while users of the rest of the Lemmy instances start to only see more right-wing extremist views, normalizing them to otherwise everyday people.

I don’t have a solution to this. But it’s something to be aware of in discussions with the moderators of other instances, that a handful of people with this exact agenda can make their community look bad in order to restrict their users’ access to progressive ideas.

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[–] ram@lemmy.ca 57 points 1 year ago

Not a beehaw user directly, but I use many beehaw communities.

I appreciate the forwardness and transparency in this matter. As you've outlined, both in this post and in subsequent comments, this seems to be, rather than a full defederation, a conditional one. I'm totally for that, and I think the ability to do so is one of the key concepts that makes Federation such a useful and powerful tool. Those instances who cannot or do not moderate content that your instance doesn't believe in can simply be removed from the equation.

I hope to see more of this accountability being held between instances in the future. At the end of the day, our communities are fragmented by nature, and there are times we should remove separate communities explicitly. A good example I can think of is on Mastodon all the instances with CSAM or nazis.

The Fediverse gives us a greater ability to fine-tune our communities and curate the experience members thereof get to have, as well as what content they can be exposed to. I'm glad to see people taking strong action in favour of their community, and so long as it comes from this perspective, with genuine communication with the community, everything will work out.

/rant

[–] nii236@lemmy.jtmn.dev 55 points 1 year ago* (last edited 1 year ago) (5 children)

This is a pivotal moment in the Lemmyverse, and I'm not sure if this will be better overall or not.

It might be a fundamental flaw of federated servers, or just something that should be expected and welcomed.

I guess time will tell.

[–] kalanggam 56 points 1 year ago (1 children)

A similar transition took place with mastodon.social and mstdn.social when they both grew prohibitively large; however, in that case, Mastodon now offers much better tooling for moderating and managing federation. Until Lemmy's software similarly matures, this is the best solution that Beehaw can put up.

[–] Gaywallet 74 points 1 year ago* (last edited 1 year ago) (1 children)

We expect we'll be able to refederate as soon as we get an adequate level of granularity in moderation tools to prevent bad actors like this. If you're a developer looking for a good target for what is needed, it's precisely this.

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[–] Lionir 48 points 1 year ago (4 children)

Mastodon has a better solution for this in my opinion - it's not completely black or white like lemmy's system. See : https://docs.joinmastodon.org/admin/moderation/#limit-server

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[–] nivenkos@lemmy.ml 53 points 1 year ago (1 children)

This does much more harm than good IMO - splintering the community at such a sensitive time of growth is a bad idea.

Hopefully there'll be the ability to block images in comments and posts, and better tools for blocking / detecting spammers, and cross-instance bans, auto-moderating hyperlinks, etc. soon.

But the demand for unilateral access to other communities' content is disturbing. The Lemmy federation works because of reciprocity.

Definitely won't be recommending beehaw for new users now.

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[–] sparky@lemmy.pt 52 points 1 year ago

I think this is very disappointing, and exceptionally selfish, to split up some of the largest Lemmy communities while a mass Reddit exodus is ongoing. We should be sticking together and trying to grow the Fediverse as a whole, rather than trying to wall off any one single community at this point. That said, I hope this is the end of this approach, and that smaller instances, particularly ones that support a particular community won’t be pushed aside as well (hello from Lemmy Portugal).

[–] Sparkko 45 points 1 year ago (2 children)

As a temporary solution de-federation is a fine idea. Permanently, I fear you guys may be shooting yourself in the foot. I joined a few days ago after seeing you were federated with most of the larger instances, and you had a decent number of communities similar to subreddits. Again, I understand how you can see this as necessary to maintain a safe space, but it will most definitely be the death of Beehaw in the long run. I'll probably swap to another instance for now.

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[–] Recant 42 points 1 year ago* (last edited 1 year ago) (1 children)

This is really hard to process.

I came to beehaw because it seemed to very welcoming and the fediverse provided freedom which was excellent. It is difficult to process because now users on beehaw are being told "you can be open and welcoming as long as you don't dare integrate your beehaw and lemmy world experience". Hopefully the beehaw staff understand that ultimately, users desire freedom to choose how they want their online experience.

I can only see this hurting beehaw in the future and hopefully this is a short misstep and not a permanent decision. The only reason that beehaw has seen massive growth is because of the association with lemmy world and other popular instances. This fragmentation will only hurt Lemmy when Reddit was seen as a "one stop shop" for all posts.

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[–] pixel 42 points 1 year ago (4 children)

So, not to be cold to this decision (because I totally understand that this didn't come lightly and don't want to "well ackshually" the mod team) but given I'm new to the fediverse as a concept, what does this mean for me as an end-user? Can I no longer engage with those communities at all? Or rather, what does defederating mean overall?

[–] lwaxana_katana 38 points 1 year ago (2 children)

It means you can't view their content through your Beehaw account, but you can create another account on another instance to see content that is defederated from Beehaw.

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[–] Tordoc 41 points 1 year ago (2 children)

Completely agree with this decision, and it actually comes as a bit of a relief; I saw a statistically significant number of lemmy.world users who admitted to being denied from Beehaw because they didn't want to "write an essay" or aggressively disagreed with the disabled downvotes (something that I've grown to appreciate).

I'm expect that the large influx of disruptive users is from the reddit migration, and I'm hopeful that the majority of the users will either adapt to the culture we're trying to build here, or find their own niches in other communities. As you noted in your post, and in my own experience moderating real life groups, allowing a disruptive influence in a safe space can have serious negative effects on group cohesion that can persist for a long time, if it doesn't alter the culture outright.

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[–] jennifilm 40 points 1 year ago

Thanks team - this is a big decision to make and I'm sure it's a challenging one, but I think it's the right one - both for beehaw and its users and the wider fed/lemmyverse as a whole. I'm really appreciating beehaw's values and how we're sticking to them, here.

[–] Helix 39 points 1 year ago* (last edited 1 year ago) (1 children)

If anyone has an issue with defederating to reduce stress (and worse) for our volunteer mods, please watch the Documentary "The Cleaners" (2018) about how moderators in Manila for Facebook, YouTube, Twitter & Co. got PTSD (and worse) from moderating content. Or at least this video about the traumatic life of a Facebook moderator by The Verge.

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[–] kamin@lemmy.kghorvath.com 39 points 1 year ago (4 children)

Disappointing to see the largest lemmy instances fracturing so early. But this also confirms my decision to self host my own instance - to avoid this sort of thing.

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[–] sverit@feddit.de 38 points 1 year ago (1 children)

That's kinda sad, because it reinforces the clutter of decentralisation even more :(

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