this post was submitted on 21 Nov 2023
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As you may have seen Plex decided it was OK today to send an email showing me what my friends have been watching. To be clear, this is Plex telling other people what I've been watching from my server, with my files, and this is not OK.

https://imgur.com/a/DYR4wlh

We all knew it was a matter of time before Plex started collecting data on our libraries and sharing it with advertisers. What happened to their "we don't know, and don't want to know, what is on your server"?. This, for me, is proof that those fears were absolutely founded in reality. On what planet would I ever want this information to be shared with friends on family on an OPT OUT basis?

It's totally unacceptable to collect this data in the first place. It's totally unacceptable to share this information with uniquely identifiable information. And it's totally unacceptable to do this without explicitly asking me if it's OK.

Unfortunately there is nothing you can do about this as a server admin, because technically these are Plex users and their marketing email preferences are controlled on the user side in the Plex website preferences. Not on your server.

This is an absolutely egregious overreach.

Thank goodness there are alternatives available in the form of Jellyfin and Emby. I left my Plex server up after the Jellyfin January challenge we did on the Self-Hosted podcast but because of this I feel that I have no choice but to take it down for good.

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[–] Szymon@lemmy.ca 14 points 11 months ago

Thanks for the heads up, not a fan. I've been running it concurrently with Jellyfish but looks like it may be time to ditch it.

[–] AceSLS@ani.social 13 points 11 months ago* (last edited 11 months ago)

That's why I just can't trust proprietary software anymore. Some of it is unavoidable though without making things unnecessarily hard/worse for yourself.

Shit like this gets pulled all the time, most of it is probably never discovered because it's all hidden somewhere deep in their executables/firmware/binary blobs or whatever shit they push onto you...

[–] lvlint67@alien.top 7 points 11 months ago

I left Plex as soon as they made it a pain to not use cloud logins.

Wtf? Why are you asking me to look g into MY system through your server? Get outta here.

[–] SirEDCaLot@alien.top 4 points 11 months ago

This is why I don't use Plex.

I went to install it once because I heard it was good. It said the next step of the installer is make a plex online account so I can log in. I looked for the 'I don't want online I want local' option but I didn't see one. So I uninstalled.

Nowhere did it explain what if any access Plex servers have to my media library (metadata or files), so I said no thanks I'll just go back to using folders.

Glad to see I made the right choice.

[–] joedirte70@alien.top 3 points 11 months ago

I've had plex and the arrs going but without a VPN (USA), got hundreds of take down notices sent to an old email address and went to spam folder, and two personal paper letters from ISP. I decided to shut down the arrs and haven't torrented in about a few months.

A few weeks ago I added someone on plex to share my media with. Just got a 3rd letter from my ISP for sharing media. Plex is the only thing running that could cause this.

Time to finally shut it down and load Jellyfin. It's been coming for some time; but this is the nail in the coffin.

[–] dadarkgtprince@alien.top 2 points 11 months ago

Making me more glad i never had plex. DLNA ftw!

[–] ElevenNotes@alien.top 2 points 11 months ago (2 children)

Just use Plex offline and you are good to go. If you don't know how to use Plex offline read up about reverse proxies like Nginx and how you can allow access to download meta data but block basically all the rest and even fake that Plex thinks its online.

[–] Firestarter321@alien.top 5 points 11 months ago

I guess you could do that…or you could switch to a company that hasn’t gone to $hit like Jellyfin or Emby.

[–] ellipsoidalellipsoid@alien.top 2 points 11 months ago

Please elaborate more on the blocking, such as what IPs should be whitelisted.

[–] Whatwhenwherehi@alien.top 2 points 11 months ago

Uses Plex over real open source like jellyfin and is surprised when his data is scraped. Get a clue then I'll care

[–] flaotte@alien.top 2 points 11 months ago

so what's the option now? jellyfin?

[–] greenlightison@alien.top 1 points 11 months ago

Plex crossed the line a long time ago.

[–] mauvehead@alien.top 1 points 11 months ago

Don’t forget every email provider who accepted the email (and all three letter agencies who monitor unencrypted email) also have that info now as well.

[–] lmamakos@alien.top 1 points 11 months ago

Great, another stalker. Glad I bailed out a year or more ago to Jellyfin.

Is plex trying to accelerate their "customer" fleeing their platform? I'm pretty sure that one of the most important financial metrics they report is number of active users, and I'd think they'd be trying real hard to avoid customer churn. Sending out that "we're watching you" creepy vibe seems counterproductive.

[–] ThatFireGuy0@alien.top 1 points 11 months ago (1 children)

This is why I use Kodi. Nothing leaves my home network, and I directly control all data myself

Well, one of the reasons I use Kodi at least

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[–] Labeled90@alien.top 1 points 11 months ago (3 children)

Has jellyfin's UI improved? My wife preferred plex, and plex has a native Samsung app 😮‍💨

As much as I want to switch, Samsung app store has me stuck currently.

[–] ITaggie@alien.top 1 points 11 months ago

Damn, I know FireTV app store and of course Google Play Store have Jellyfin clients. Sucks that Samsung is so limited.

[–] Chaphasilor@alien.top 1 points 11 months ago

They are working on getting the Jellyfin app to the Samsung Tizen store, but it's a slow process. The app itself if working quite well already, if you manually install it (which is rather simple if you have docker installed)

[–] AceSLS@ani.social 1 points 11 months ago

Jellyfins UI is fine imo. You can also use Kodi with some addons to connect to your Jellyfin server.

Why not just sideload the apk and try it for yourself? Android doesn't bind you to specific stores, just sideload F-Droid and get Jellyfin there (or download it directly from F-Droids/Jellyfins homepage)

[–] Rubenel@alien.top 1 points 11 months ago

I use Synology Video Station.

[–] Atomz00@alien.top 1 points 11 months ago

Yeah gross.

I have 7 people who use my plex. They have all been provided logins. I set up gmails for them etc so they dont get anything. But still.

[–] MRP_yt@alien.top 1 points 11 months ago

Not cool Plex, not cool.

[–] lachlan-00@alien.top 1 points 11 months ago

You accepted the terms

[–] HyenaFalse3456@alien.top 1 points 11 months ago
[–] sinofool@alien.top 1 points 11 months ago

What exactly you plex users paid for? I was always confused. Remote access?

That’s the question when I switched from kodi to jellyfin. That’s the same question I am asking myself trying to get homeassistent cloud.

[–] Mandus_Therion@alien.top 1 points 11 months ago

You Plex and Emby users deserve what you get

Jellyfin is only good choice

[–] PrestigiousDay9535@alien.top 1 points 11 months ago

Y’all have friends on Plex? That’s the dumbest thing I’ve read this whole week.

[–] Desert_Concoction@alien.top 1 points 11 months ago

It’s not necessarily from your server, even if you just mark a movie/show as “Watched”, it’ll show up on your feed. No one will know if it’s from your server or not

[–] beepbeepimmmajeep@alien.top 1 points 11 months ago

I remember getting downvoted to all hell somewhere when I suggested switching to Jellyfin because of Plex’s awful privacy policy and how they kept shoving the “free on Plex” crap on my home screen every time Plex updated. Switched to jellyfin about a year ago. Goodbye Plex, don’t let the door hit your ass on the way out.

[–] highedutechsup@alien.top 1 points 11 months ago

next up... docker containers start reporting user data

[–] neumaticc@alien.top 1 points 11 months ago

meanwhile me with a 500gb portable SSD of Linux isos and no TOS/tracking to report to :laff:

[–] HyenaFalse3456@alien.top 1 points 11 months ago

What's up with companies making shitty defaults nowadays? Who would think this actually brings value for the majority of people hosting their own media content? This another overreach trying to act like Netflix?

[–] DependentAnywhere135@alien.top 1 points 11 months ago

Why does it claim it will auto default to private after 2 years unless you consent again if they are defaulting to friends only from what I can tell.

Makes it seem like they are having to cover a privacy law by claiming it defaults to private but it sure as hell didn’t on my profile.

[–] aeroverra@alien.top 1 points 11 months ago

Collecting data on a bunch of people's illegal (in the eyes of the media mafia) libraries. What could possibly go wrong. SMH

[–] R_X_R@alien.top 1 points 11 months ago

I can’t wait to hear your full take on the next podcast episode.

I started looking into Plex AS this all started happening. Fortunately, I haven’t had the time to spend on setting up any media components, but man am I glad I didn’t go this route.

[–] wordyplayer@alien.top 1 points 11 months ago

OMG this is a company killer mistake. I will never use or recommend Plex. wow

[–] ia42@alien.top 1 points 11 months ago

I first started looking into an XBMC replacement when my OG Xbox died and I thought there must be some new FOSS replacement to put on some Raspi. Must have been 5 years back? Lots of "experts" sent me to Plex, I took one look at the EULA and said no effing way.

So this is not news to me that they keep and run stats on all my files, watching patterns etc. I have a feeling most users filled up their media servers with torrents and questionably sourced files, not legal rips, and I found no reason to opt into something like that even if my files were all legal. Jellyfin is mature enough at this point for my needs, I know it's not perfect, but it's all local.

[–] zim1985@alien.top 1 points 11 months ago

Man I'm even more glad I went with Jellyfin over Plex when I kicked up my media server last year.

[–] csmiler@alien.top 1 points 11 months ago

I was just about to buy Plex Lifetime on Black Friday, looks like that isn’t going to happen now

[–] boraam@alien.top 1 points 11 months ago

Which is a good alternative to consider? Jellyfin or Emby? Might as well switch during black Friday.

[–] hezden@alien.top 1 points 11 months ago

Its been a long time since i was a plex user, can someone explain how they get ahold of that data from your selfhosted solution?

[–] VexingRaven@alien.top 1 points 11 months ago

This is why they forced everybody through a privacy settings prompt recently.

[–] OverjoyedBanana@alien.top 1 points 11 months ago

What is the point of self hosting proprietary shit ?

[–] r4nchy@alien.top 1 points 11 months ago

I have never used Plex, never interested to self-host it, never read about its history, didn't understand its pricing, didn't understand its self-hosting vs paid thingy.

And I will keep it that way !!

But, One thing that I do understand is that there are Venture Capitalists who are running the show now. One thing for sure about VCs is that they don't care about products or services, they only care about financial returns.

Now they are just generating the buzz in the community. It's just that they are waiting for the right time to screw everyone. Because the VCs will want their investment's returns.

So, thank you to Plex for existing, but NO THANKS !!

Jellyfin all the way!

[–] 2manyBi7ches@alien.top 1 points 11 months ago

Ah enshittification, guess ill go install jellyfin, i self hosted to not deal with stupid shit like this but here we are.

[–] WhatTheFuckDoWeDoNow@alien.top 1 points 11 months ago
[–] alittler@alien.top 1 points 11 months ago

But not really, no

[–] AlexChato9@alien.top 1 points 11 months ago

The joy of Emby 👌 I literally chosed to go with this because of this reason and support the team with the Premiere membership. The client apps might be less refined, but they have come a long way!

[–] JAP42@alien.top 1 points 11 months ago

I've only seen on Plex items on these emails. Nothing from my server.

[–] Scary_le_Poo 1 points 11 months ago

I think you only got this because you are the server owner, which you already have access to all that info.

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