this post was submitted on 26 Jun 2023
5 points (100.0% liked)

Beehaw Support

2797 readers
2 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

I can login to my beehaw account through an app but on my computer it just sits and spins forever. Gave it the whole weekend thinking it was just a capacity issue but I think the login might just be broken.

Can anyone else confirm?

top 13 comments
sorted by: hot top controversial new old
[–] keegomatic 3 points 1 year ago* (last edited 1 year ago)

You may be having the same issue as I did: https://github.com/LemmyNet/lemmy-ui/issues/1652

I finally succeeded in submitting my registration application only after disabling the Bitwarden extension completely in my browser.

Do you use a password manager like Bitwarden, 1Password, LastPass, etc.?

[–] Master 2 points 1 year ago

After 5 days of trying (a few times a day) I was finally able to log into my beehaw account on my PC. I managed to do it immediately after signing into the new connect for lemmy android app. I dont know if it's related at all.

[–] apis@kbin.social 1 points 1 year ago

Have also been having difficulties for some time now. Can login occasionally, but have kind of stopped trying and primarily using a kbin account now.

[–] Penguincoder 1 points 1 year ago* (last edited 1 year ago) (3 children)

We've seen a few reports of this, but in every case we've been unable to reproduce the issue.

Can you follow the directions here to create a HAR file with Firefox? Just skip step 7 that says Upload it to CB Vault, instead use a dropbox or gdrive of your own, to share a link from.

[–] keegomatic 3 points 1 year ago (1 children)

I think this may be the same issue: https://github.com/LemmyNet/lemmy-ui/issues/1652

In my case, there was never any POST request/websocket communication (no network activity at all) after pressing the button.

I finally succeeded in submitting my registration application only after disabling the Bitwarden extension completely in my browser.

[–] Penguincoder 2 points 1 year ago

Oh man now that is an interesting discovery. Thanks for sharing.

[–] Master 1 points 1 year ago (1 children)
[–] Penguincoder 1 points 1 year ago (1 children)

Thanks. I don't see any post attempt in that, which it should have if you tried logging in when it was running. I don't know what to make of that... I don't see anything blocked either, I just don't see the POST that should be trying to do the login.

[–] Master 1 points 1 year ago (1 children)
[–] Penguincoder 1 points 1 year ago (2 children)

Understood, I will keep trying to dig into this further. Thanks for the additional details.

If you open the web developer tools, and go to 'console' tab; when you click the login button, what is printed out to that console tab?

[–] Master 1 points 1 year ago

It doesn't actually put anything in the console when I submit username and password. The attached console shows me trying twice between page refreshes. That's where the socket closed comes from.

load more comments
view more: next ›