this post was submitted on 12 Jun 2023
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Beehaw Support

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Trouble with Jerboa login? (self.support)
submitted 2 years ago by Cipher to c/support
4 comments fedilink hide all child comments
 

I was able to use Jerboa all of yesterday and most of this morning, but as of an hour ago, I'm receiving "Incorrect login" messaging when I attempt to log in from Jerboa. I've checked my login on PC, and it is correct.

I'm thinking this must be something related to the server upgrades and huge traffic increase

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[–] Cipher 4 points 2 years ago

OK, I was able to get around this issue.

My hypothesis is that Jerboa caches something related to beehaw.org's login. To get around this, go to the login, select beehaw.org, type a space after beehaw.org, delete it, and try to log in again. It might be a coincidence, but this got around the issue for me.

[–] loug@lemmy.ca 3 points 2 years ago (1 children)

Deleting the cache worked for me.

[–] Cipher 1 points 2 years ago

Great find!