If email were invented today people would complain about how complex and annoying it is to sign up.
Mastodon
Decentralised and open source social network.
In college I had to write a program to send emails. This was around 2012. Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from. There are obviously ways to sign the message and verify it and most email servers block messages that don't have these because of how trivial it is to fake. It's basically like putting a name tag on that says "Joe Biden" and everyone believing you're the president.
I didn't do anything malicious but I did mildly prank my girlfriend. I don't remember what I did but I'm pretty sure I told her before I did it. I really didn't want to end up getting expelled for """hacking""" so I didn't do anything remotely bad. The irony is the assignment wouldn't have worked and been as interesting if my campus had the proper security measures to block the messages.
It could be that the web client for our email mentioned something about the sender being unverified and not to trust it but I don't remember.
Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from.
I remember realizing this and thinking it was weird too when I was reading about SMTP. Specifically, the MAIL FROM command.
Also related.
Spoofing email is hilariously easy. GPG signing really needs to be made easier
Using your email address as username is a common problem for a lot of users.
Some of them are even completely shocked that they can use a different password and don’t understand, that their mail is just their login credentials for this specific site.
The feature “login with Apple/Google/Facebook” exists for a reason.
When it was invented, it was complex and annoying, even by today's standards.
I flirted with journalism before getting my degree in CS.
It's not an exaggeration to say that the faculty and many of the students were almost proudly "bad at math" and basically bad with tech too, other than learning the basics of a Macbook.
Doesn't have to be that way and many journalists are smart, great people, but there's a weird self fulfilling culture when it comes to tech. Not totally sure about how tech focused writers would be similar or different.
Edit: Just googling "journalists bad at math" and got this from the Columbia Journalism Review:
“In many cases, they got into journalism to stay away from math.” Journalists love to joke about how we suck at math.
Edit 2: I guess I was bringing up my experience to be an example of how many journalists do not have a strong grasp of technical concepts and sometimes are almost proud of that. So it doesn't surprise me that many may have struggled with Mastodon.
That being said, that attitude is far closer to the average user than, say, the user base of this platform, which is likely far more tech savvy. Streamlined user experience is not a bad thing if you desire mainstream use and is something that could be improved, though Mastodon has been making strides in that regard.
It’s interesting to me how often “math skills” are conflated with “the ability to understand technology.” Like I’m passionate about HCI/social computing research, comfortable navigating the Fediverse, jailbroke my iPod as a teen, modded Civilization (DOS) as a kid — I’m also “just okay” at math lol, didn’t even take Calculus in HS. I wonder how many people (like the journalists you describe) feel discouraged from exploring technologies because of the false “math skill = tech skill” narrative, even if plenty of people who suck at math excel at understanding technologies!
(I also wonder how many people who “suck at math” don’t actually suck at math but weren’t given a good math education during school — but that’s a rant for another thread 😂)
One of those computer people that family/friends bug to do all their computer stuff here. Been the designated technology fixer person since the 90s. I'm absolutely atrocious at maths (funnily enough, given a terrible education for it in school).
If you can write and have technical know-how, technical writing pays more than journalism.
I suck at math too. But isn't the work of a journalist to at least double check? Calculators exist for a reason.
As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.
Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program. Many people don’t even use websites anymore, they only use applications.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
I'm sure it's not lack of technical skill it's a mental block, I've helped so many people set up software that is literally clicking ok a dozen times then they're like 'oh let me print this, hang on I need to compile a firmware update and flash it using a telegraph key...' big brands have the shittiest software, but people feel they should be able to understand because it's professional but something like an open source federated social network is nerd stuff so they feel the the shouldn't be able to.
Case in point, I installed MPV on a friends laptop because VLC wouldn't play the file without crashing, the install process is super simple but they have green on black hacker terminal output instead of a process bar and you type Y when prompted instead of clicking yes -- it gave her anxiety just watching me do it, said maybe we should try uninstalling VLC and reinstalling instead... Of course mpv played the video flawlessly and used less CPU and ram doing so which warmed her to it. There's no way she couldn't have understood everything and done it herself but the fact it's not as corporate as VLC would have written it off (and wow that's a crazy thing to say, I love that there's so much great open source software that VLC is middle of the road)
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
I've seen a number of polls on the age demographics on the fediverse, and they've all been pretty consistent ... the fediverse is basically on average a Xennial place with a surprising amount of Boomer. There are younger folks, of course, more so on lemmy/kbin than mastodon it seems (which is interesting).
But generally, in line with your comment, there's a generational filter here that attracts those who remember the value of and how to use the old internet and old computers.
Which, if you think there's value in what the fediverse is trying to do (free our expression and ownership on the internet), is a problem. Another way of looking at it is that the failure of allowing big-private-monopoly-social platforms to dominate for so long^1^ will have long lasting side effects including the erasure of what the internet can be in many people's understanding of the world.
[1]: I'd estimate 2008-2023 as the era of dominant big social, where the closing year of 2023 may be too early or even open ended. That's 14 years. Which, if we take the web as having started in 1993, and being ~30 years old, is about half the age of the internet. So, it's a decently objective approximation, then, to say that the web is Facebook etc, especially as the relevance of older things fades. Which only amplifies the harm we allowed to transpire.
Also ... check it out ... lemmy can do footnotes!! Click the view source
button to see how I did it if you're interested.
To be fair, if you want content on Mastodon, you have to actively go out, find people, and follow them. After you get past that Step 1 of signing up, your home page is empty. There's no algorithm that automatically deposits content on the main page. You have to do a little bit of work to get anything. As you say, doing this work is not that god damn hard, but sadly for about 80% of people (maybe more), this is an impassible barrier.
On the bright side, once you do get past this barrier, none of the Mastodon content that you are getting is from that bottom eighty percent.
Also the first barrier of picking a server (how it works, the rules of every instance, checking who they federate with) and an app (the will to test multiple apps, learning that to login you have to input the server url manually since most aren't listed in the apps), to the people who read all the things it's tedious but doable, for the rest it's "Which one is the RIGHT choice?" and just stay at the door.
Also servers with poorly written rules don't help (example: mstdn.mx says porn and politics are forbidden, but in reality they allow them as long as you tag then properly).
These kind of posts don't help either, because it makes people feel like they are too stupid to join and rather stick to the known services, but omit all the actual process that someone has to go through.
to the people who read all the things it’s tedious but doable, for the rest it’s “Which one is the RIGHT choice?” and just stay at the door
Exactly. I'm a programmer and I do server administration on a small scale, but when I went to sign up for Mastodon my first reaction was, "How the hell am I supposed to know what instance I want my account to be on?" and I left. After a couple of weeks of absorbing random bits of information about how federation works I went back and completed the account creation process, but I really doubt that the average user who just wants to sign up for a service and use it is going to get past that step.
Apps need to automatically assign users randomly to one of the non-controversial general instances, and letting them change it if they want.
Lemmy and other fediverse clients need to do this too imo
I agree. The information should be easily available if they are interested, but end users shouldn't be required to know about the underlying mechanics of the fediverse simply in order to create an account and browse.
I think the trickiest part is finding people on other instances and needing to copy/paste their links in your home instance's search bar before you can follow or reblog, especially if you're following a link someone's shared elsewhere. It's a small nuisance, but it adds up over time, and it's already more work than most social media consumers want to bother with. For Mastodon to truly take off, that needs to be automated or hidden, because most people are going to give up before they even get an explanation.
@seansand @vis4valentine Yeap first thing they do is say test or hello... And nothing. Then they wonder why there is no one, or why only 1 tab with news especially non English speakers are dumbfounded. I just look at live feed if in mood> see someone asking for help or test> explain # and how important to use them to find people or be found qnd how only # works in search bar. I don't blame them because not every top boosted post has # but a little proding, use # local language and voilà progress
It's pretty obvious 99% of users bounce off the signup page. People who think otherwise simply are too disconnected from normie reality
Here is what happens
Let's join this thing
I have to choose a server ? Ok which one ?
Wow that's so many, is this important or cani pick at random ?
If you pick wrong, everything you write could be deleted or never seen by anyone.
Ok, well I better choose properly
Read server rules pages for 2-3 minutes
There's a distraction
Later, joins threads
And those who don't, bounce off the fact that it's not intuitive to follow someone from their user page.
Mastodon is not as complicated as it is sometimes made out to be, but it'a disingenuous to pretend that it's simple, either.
Every Reddit and Twitter user over the last few months: "OMG The Fediverse is so hard and complicated how can people figure this out?!?!?!!!!11eleven"
My brother(s) in data: It takes like 5 minutes to understand how it works and you're good to go (maybe 10 if you were the paint-chip-or-glue-eating-type back in school.)
I feel like yall are also overestimating the tech comprehension of a lot of the younger generation. Every action has been so simplified some young teenagers are as tech illiterate as some of their grandparents. If its not inmediately obvious or requires a workaround, they just give up.
Yeah, especially when you imagine that they are accustomed to not having to seek out knowledge or even entertainment. When algorithms feed you everything and your attention becomes a commodity you don't need to develop the skill to actually find it, or the wherewithal to even imagine that you need to go out and find it.
I believe those of us who were online in the 1995-2010 era remember what it was like to have an internet full of possibilities that you could explore and discover, but that was the exception.
I hate to be the guy to say it, but its a genuine lack of curiosity about "how things work."
Because all they're growing up with is dumbed down corporate black boxes of tech devices, along with a narrative that it's wrong and evil to build, fix, copy, and be curious
I disagree, I have a 9 yr old son and he's all about how everything works. I think the problem is that it's too easy, for most of his questions it takes literally a minute to find a youtube video that explains nearly any concept. I certainly don't mean to belittle that but he'll have some question like "how can a cluster of satellites observe the entire planet" and he can have that question answered in seconds, and be force-fed ten more youtube videos on more of the same.
When I was his age (would have been 1989) that'd be a very difficult question for me to answer. Even though that problem had been solved for hundreds of years, I'd have probably needed to start with an encyclopedia and try to find enough about orbits to dig more. My dad knew a bit about space, maybe he'd have been able to point me in the right direction, but there was never an easy video to answer that.
There's an ability to access knowledge like there never has been before, the breadth and depth of knowledge on the internet is something we could only have dreamed of 30 years ago. The dream was that this equitable access to information would create a more informed and more inquisitive society, but somehow it's just made us lazy.
I'd like to see my kid realize there's not an easy youtube answer and actually go do more digging and synthesize an answer. I think he's well-placed to develop that skill but it's not something most people posess.
I come across this a fair bit. What it seems to be, is a complete lack of critical thinking.
Once an end user hits any type of wall, they just freak out and ask the helpdesk.
You can really tell who uses technology, and who grew up with technology. There does seem to be a broadening gap.
I don't think they're tech-illiterate in general; there are certain things they don't understand because they've never really had to - filesystems, for instance - but that's no different from most Millennials not understanding CLIs.
It is kinda hard finding interesting people to follow. Hardly anyone I would have followed on Twitter is on Mastodon.
The fundamental problem there is that. Finding people and following them is one click on twitter, on mastodon it's a whole busy thing. I can't stand it
I just read through my feed, and if I find people that look interesting I click the follow button, it's not like it's hard, I have a really interesting feed full of cool stuff.
Anyone who claims the Fediverse is hard... just ask them if they use email. Is that hard?
I know it's hard for tech literate people to understand but choosing a server is daunting. Most people chose their email because it was linked to a service they were already familiar with like Google and Microsoft. There's no familiarity with the Lemmy or mastodon instances and there are so many of them that people who already have trouble learning new technologies get to deal with decision fatigue on top of that. People like what is familiar and having a service that mostly works the same is still very confusing for them.
That's what bothers me about these sorts of threads. We represent a completely self-selected group of people who have not just managed to create accounts on the Fediverse, but then decided to stick around.
Of course we think it's simple.
We do not represent "typical users" (whatever that means) of mainstream platforms, and yes, Mastodon, Lemmy etc. have a lot of work ahead of them to make themselves appealing to those users.
It doesn't really help to talk about how simple the Fediverse is, or to shame people who find it confusing. The only thing that will actually help take it mainstream is UX work to remove the friction and make it as simple to use as we claim it is.
I am tech literate and even for me the choice of “which instance to register on” delayed my Lemmy sign up for 2 weeks. I eventually just signed up on 3 of them but now I have 3 different accounts each with their own set of subscriptions and favorites.
Aside from that, the Lemmy UI is a usability disaster and needs an overhaul. I’ve been thinking of giving that a try but I already have other projects that are taking up all my free time at the moment.
Oh, and then there’s the bugs.
It doesn't matter what "instance" you sign up for with email, you'll get all mail. But just the email for YOU. If you pick federated on Mastodon you get half a billion messages a minute and none of them are for you.
Sorry if this is a dumb but I legit never got into Twitter, and I only use Instagram to follow friends and bands I like.
How do I Mastadon? I'm not being sarcastic, not even a little. Like I literally have absolutely no concept of what I'm supposed to do on it or how to engage with it. Same with pixelfed tbh, like I open it, I see a milliong posts that have no comments or likes, I get confused and then I leave.
Like what do you do? How do you use it? Pretend I'm one of the idiot journalists this post is making fun of, happy to jump on that self-accepting sword!
Mastodon:
Open it in your web browser, follow the prompts to sign up.
Search for people you want to follow, and add them. Maybe search for subject matter that interests you, and follow people who post about that.
PixelFed:
Open it in your web browser, follow the prompts to sign up.
Search for people you want to follow, and add them. Maybe search for subject matter that interests you, and follow people who post about that.
They should try navigating Facebook
Facebook is a fucking nightmare for people used to having control over their browsing.
Meanwhile, when you sign up for Threads your timeline is nothing but shitty influencers for the first few days, yet somehow they manage to press on through that without getting the vapors or whatever.
Social media is not social media any more. It's a one way stream of thinly coated commercials and political propaganda, behind a veil of interaction so that people feel some false sense of agency over the whole thing. In the ideal scenario, everything is perfectly tailored to targeted groups so that the whole experience feels very "engaging".
When people say the fediverse is hard, what I suspect they mean is that they don't manage to make it addictive in the same way.
People leaving Twitter are slaves looking for a new master or junkies looking for a new high. Using Mastodon as a Twitter replacement is hard in the same way it's hard to use commercial-grade glue as a substitute for heroin.
Personally I thought first impressions of Mastodon (and Lemmy) were abysmal. Being told to pick a server without knowing what that means or the consequences of that choice just scares people away. Unless someone has a specific server in mind they should not even be asked to pick one. Instead a number of existing servers should volunteer as curated core servers and new users are automatically assigned to one of those. There can still be a "let me choose" link that goes to a full list of servers if they prefer to browse them all
Honestly, how hard is it to understand the 'multiple websites working together to sync their contents' part?
Its easy to signup & get started, just have to be awake...
I had to get used to it, but then again, I never really used Twitter. I'm not a big fan of Mastodon (the format) but I really do like kbin. I was a reddit user, and this is much more familiar. Nice that it's all really just the same thing just presented in different ways and of course, no single entity controls the whole thing. 😊👍