this post was submitted on 08 Jun 2023
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submitted 1 year ago* (last edited 1 year ago) by SoaringFox to c/support
 

Was trying to update my avatar and now it is gone, and when I try to re-upload, it gives me a javascript error in the bottom left corner. Not sure if it is just me or a more widespread issue. (Browser: Edge)

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[–] SoaringFox 5 points 1 year ago

Just want to update: one of the admins has noted this in the Discord so it is on their radar; doubt it will take priority (rightly so) with the Reddit stuff going down.

[–] Kamirose 4 points 1 year ago

Same here, I've tried reuploading mine since it's squished and I get the same error. Fortunately I didn't hit save so I still have the (squished) avatar.

[–] SoaringFox 3 points 1 year ago* (last edited 1 year ago)

Just tried another browser (Chrome), same issue.

Tried on mobile (safari) as well.

[–] realChem 2 points 1 year ago* (last edited 1 year ago) (10 children)

As far as I can tell, it's not just an issue with profile pictures and banners, it's an issue with all image uploads. I've tried a few different times to upload an image as part of a post, and I get:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

Seems to be the same on both Firefox and the Jerboa client (although Jerboa doesn't show the text of the error, it just silently fails).

So if this isn't a high-priority issue, maybe it should be. Unless other folks are able to upload images as a part of posts and comments? If I knew any JavaScript or webdev I'd volunteer to help, but alas I only really know Python.

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[–] BobQuasit 2 points 1 year ago (1 children)

I'm having the same problem.

[–] SoaringFox 3 points 1 year ago (1 children)

I was able to update mine a few minutes ago, maybe try now?

[–] BobQuasit 3 points 1 year ago

Thanks, that did it.

[–] confusedcharlot 2 points 1 year ago* (last edited 1 year ago) (1 children)

same: firefox stable on android, pulling mobile site

edit: similar problem with picking a banner

[–] SoaringFox 2 points 1 year ago

Seems to be working again

[–] NerdyPopRocks@kbin.social 1 points 1 year ago

How do I even upload a profile in the first place? I see no place to do so in the profile tab of kbin.social