UK Rail and Trains

the [rail]card cannot be used for fares below £12 between 04:00 and 10:00, Monday to Friday. The rule does not apply in July and August

Who even comes up with these rules.

'A spokesman for Northern said "We are inexcusably greedy and both organisationally and morally corrupt. Our constant quest to trick people so we can punish, prosecute and fine them, at the expense of putting any effort into having more than 50% of our dirty, overcrowded trains actually turning up, means we're not fit to run a train service and we need to be nationalised immediately". "Our CEOs and upper management deserve to be ritually executed by being tied to train tracks by a moustache-twirling villain", he added'.

I might have paraphrased a little bit, but essentially that's what I heard them say.

I had to claim a refund from Northern after a train was cancelled recently. They took weeks to get in touch, eventually asking me for my address. Another couple of weeks later a cheque arrived in the post. Like it's fucking 1950.

Train operating companies, who have powers to take out private prosecutions,

Very normal thing for train companies, nothing to see here