this post was submitted on 21 Sep 2024
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[–] GreenSofaBed@lemmy.zip 32 points 1 month ago

I use Teams and Jira, and I can't even imagine the amount of wasted time when I click anything in either of them and nothing happens for a good while, just waiting around.

[–] mattg@lemmy.sdf.org 28 points 1 month ago

With Jira everything is an issue

[–] Suppoze 18 points 1 month ago (1 children)

Yeah, when you start Jira you're probably still a happy team

[–] YurkshireLad@lemmy.ca 8 points 1 month ago

Not for long...

[–] vrighter@discuss.tchncs.de 18 points 1 month ago

jira made me quit software dev (not by its own, but a significant factor)

[–] Hupf@feddit.org 17 points 1 month ago

Want issues?

Start with Jira

[–] Alph4d0g@discuss.tchncs.de 14 points 1 month ago

They have a predatory business model. "Hey we're cheaper than the competition". Once you're soaking in it and need features, they have options but it'll cost you. I reckon they have slick sales people who know how to pander to the egos of middle management as well. You know ... The people who don't actually have to use the tool but sure like to feel like they somehow matter.

[–] Zementid@feddit.nl 12 points 1 month ago* (last edited 1 month ago) (2 children)

Idk man, better than a post it Kanban... which is where I came from.

If Jira is shit, it's not Jira, it's your Manager. It takes some effort to learn and use, but when it's set up and maintained, it helps a lot, especially for Virtual Teams.

Edit: But their Ai is shit. They gave it for free and now want to charge money for it. Nah bro, not for that retard.

[–] Zink@programming.dev 6 points 1 month ago (1 children)

Yeah, jira is going alright for us at work, but there are a lot of supporting people maintaining it and prioritizing things in meetings that we engineers don’t have to attend.

Everybody gangs up on hating Teams instead!

[–] Zementid@feddit.nl 6 points 1 month ago (1 children)

Teams and the entire Office-Package is pure pain on Linux. We have mixed OS (based on preference) but we all use Office and it's a dread for our SW-Department. =[

[–] Zink@programming.dev 1 points 1 month ago (1 children)

I know teams is probably the most hated product in tech savvy corporate America, but I do at least give MS credit that I can let it live in a Firefox tab and my audio & video work fine for meetings.

But when anybody tries to use a Teams-equipped conference room? Whoo boy!

[–] Zementid@feddit.nl 1 points 1 month ago* (last edited 1 month ago)

I think it's because Skype was on that level 10 years ago until it got the Microsoft Enshit-Treatment.

[–] Kissaki@programming.dev 2 points 1 month ago

The UI and UX is shit. Performance is shit. It's not only about configuration.

[–] NigelFrobisher@aussie.zone 10 points 1 month ago

Where happy teams go to die.

[–] pimeys@lemmy.nauk.io 5 points 1 month ago (1 children)

We've been using Linear in my latest company and it is actually quite good. No bullshit fast UI, boards, issues linking with Git, a support that can take a feature request that is often implemented in a week or two after asking it.

[–] Kissaki@programming.dev 2 points 1 month ago

I've tried out Linear (only peeked into it) and it's the perfect contrast of performance against Jira.

[–] dubyakay@lemmy.ca 4 points 1 month ago

JIRA is fine as long as you forego using fucking align. Goddamn fucking align is a the biggest waste of upsell that they catch product managers in ever.

[–] lemmydividebyzero@reddthat.com 3 points 1 month ago

Starting a new week on Monday, wondering how they f up tge experience on that web site this time....

[–] GreyEyedGhost@lemmy.ca 3 points 1 month ago (1 children)

Here's my Jira experience. MS shop, have a programming department, but I'm not in programming and programming isn't our core product.

Need something that requires a Jira request. I use MS Edge because that's what IT recommends and it's not my computer. The only putative upside is that it knows who I'm logged in as. I click on the link for Jira, it asks me if I want to sign in with my account, which I assume is the MS one since it has the right email/user for it. It tells me that's the wrong one. Would I like to use my Atlassian account? Sure, let's use the same email. Whoops, you don't have an Atlassian account, but there's an MS account for your company. Do you want to use that, or something from the usual list of places that will log you in (Google, Facebook, MS)? Note that the MS option is only included in the list of third-party logins even though it knows my company has MS logins setup. So I click the MS option, and it may or may not ask for my password, because I'm already logged in via Edge, but it will certainly do my 2FA. And now I'm finally able to tell IT what is bothering me, and they wonder why people always seem frustrated.

So, now that I've gone through that once, I can save a single click by not choosing the Atlassian account option and go directly to signing in with a third party. I can only assume this is supposed to be the streamlined process.

[–] Skates@feddit.nl 2 points 1 month ago (1 children)

I mean, it just sounds like the people from your Tools/Infrastructure/IT/Devops/whatever-it's-called-for-you department are fucking incompetent and can't properly configure a Single Sign-On. Took mine a few years as well, I think the ticket was stuck in the queue behind the "restart some servers when nobody's watching to see how long until they find the issue" tickets, which they seemed to be working on weekly.

Also, I can't think of any reason why SSO can't work with Mozilla or Chrome also, not just with Edge.

[–] GreyEyedGhost@lemmy.ca 1 points 1 month ago

The problems with single sign-on and retained sign-on made it into The Boys. Most relatable scene in the show for me. I'm not saying my crew are geniuses, but this seems pretty endemic.

[–] wolfie@lemmy.zip 2 points 1 month ago

While I don’t like the main Jira software, the Jira Service Management part is actually kind of decent for my needs. It basically allows me to create a help desk for my small business, where they can report issues and I can view them in the Jira app. It’s somewhat limited on the free tier, only allowing 3 agents, but it works plenty fine for my use case.

As for the actual Jira software, I wouldn’t use it, since my workflow needs don’t require it.