this post was submitted on 18 Jul 2024
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Big brain tech dude got yet another clueless take over at HackerNews etc? Here's the place to vent. Orange site, VC foolishness, all welcome.

This is not debate club. Unless it’s amusing debate.

For actually-good tech, you want our NotAwfulTech community

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we appear to be the first to write up the outrage coherently too. much thanks to the illustrious @self

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[–] uhmbah@lemmy.ca 60 points 4 months ago (1 children)

Well, I was contemplating Protonmail...

I'm in the process of degoogling and dewindowing. I'll be dammed if I'm going towards ANYthing even related to"artificial intelligence" if I can help it.

Feckin bullshit.

[–] alansuspect@aussie.zone 6 points 4 months ago (1 children)

I'll mention I went to Fastmail (mainly because they're an Aus company as well as the privacy stuff), so far so good.

[–] dgerard@awful.systems 27 points 4 months ago* (last edited 4 months ago) (2 children)
[–] froztbyte@awful.systems 16 points 4 months ago (1 children)

ah fuck I wasn’t aware of this, thanks for mentioning

off the list they go

[–] Banshee@midwest.social 9 points 4 months ago* (last edited 4 months ago)

I ended up settling on Infomaniak's kSuite after looking around. They're a mid-sized registrar and hosting company.

They're partially employee owned (and I believe in the process of becoming fully owned by employees). I'll grant their privacy policy is just standard EU/Swiss boilerplate, though (stuff like no sharing your data, etc., that you always find in EU paid services like this). GDPR compliance was all I was looking for.

The web client looks nice and kDrive is affordably priced if you need a Google docs/photos/drive alternative.

Edits: clarity and me refreshing my memory on their privacy policy

[–] alansuspect@aussie.zone 6 points 4 months ago* (last edited 4 months ago)

Yeah I saw that, pretty shitty. I also didn't even realise they had a US division, given how they tout themselves as an Australian company.

[–] fasterandworse@awful.systems 34 points 4 months ago

the usefulness of any feature should be measured in how deep you can bury its "opt-in" option in the settings pages without hurting its adoption

[–] MBM@lemmings.world 29 points 4 months ago (1 children)

Right after this I spot the announcement post on my front page, in !protonprivacy@lemmy.world. I'm surprised just how positive the comments are.

[–] mii@awful.systems 26 points 4 months ago (2 children)

Same, tbh. I went on their subreddit expecting a shitstorm but the announcement sits at like 85% upvotes with mostly positive replies.

What kind of bizarro world have I stumbled into?

At least the top-level comments seem to be split.

[–] self@awful.systems 28 points 4 months ago (1 children)

between that thread’s activity pattern and how hard they tried to fudge the numbers on their own survey to make this feature look popular: boy there’s a lot of stank on this one

but hey here’s some worrying shit straight from the Proton team:

Our business audience was the most interested in a writing assistant, this is why we started gradually rolling it out starting with Business and Visionary plans. We will look into making it available to more users at a later date!

so there’s something utterly fucking obvious for the “it’s only for business users” posters to consider; they’re doing the same frog boiling shit that all LLM fuckheads do.

I’m tempted to crosspost David’s article and my mastodon thread to that community, since Proton hasn’t really replied otherwise, and they seem plenty active there answering softball questions and removing posts. I don’t look forward to the Kagi-level shitstorm in my inbox afterwards though

[–] fasterandworse@awful.systems 20 points 4 months ago

the thing about this is a "writing assistant" doesn't have to be integrated into the email product. It could be a product in itself. If the "business audience(?) was the most interested in a writing assistant" you've got a fucken great standalone product opportunity on your hands. A Proton-certified LLM writing assistant that is magically better and more secure than anything else out there is not something you coyly slip into the email client and nudge everyone to use.

It doesn't matter what reasons they have for doing this. Their method of deployment says more than enough to me. They know it's off-script and they know they want their fucken "audience" to do the marketing for them.

[–] gencha@lemm.ee 14 points 4 months ago

Reddit content is paid/generated content. It is literally part of their commercial offering to customers that they can expertly deceive their users. It is an advertising platform and you use it to try and force a public image.

[–] fasterandworse@awful.systems 28 points 4 months ago* (last edited 4 months ago) (1 children)

Eamonn Maguire, author of the Proton Scribe announcement post, responded to my tweet with this: https://x.com/EamonnMagu14645/status/1814062340863651965

We built this as an opt-in alternative to the non-privacy centric options on the market.

Our goal is always privacy by default, we want to make that possible in the GenAI world too given the number of businesses already using it, and the privacy risks other options pose.

We built this as an opt-in alternative to the non-privacy centric options on the market. Our goal is always privacy by default, we want to make that possible in the GenAI world too given the number of businesses already using it, and the privacy risks other options pose.

[–] fasterandworse@awful.systems 17 points 4 months ago* (last edited 4 months ago) (1 children)

not sure how legit that account is, actually. It's not the one I @'ed - this one was created in Jan 2024 - either it's his low-key alt or a bot

perhaps his plausible deniability account.

[–] self@awful.systems 17 points 4 months ago (1 children)

do you get banned from twitter if you call him a fucking asshole?

I’m working on a more detailed reply on mastodon but to be honest, I’m pretty sure he didn’t read the original post

[–] fasterandworse@awful.systems 16 points 4 months ago (1 children)

it all stinks so much. He calls it "opt-in" but the official description of that opt-in is:

If you try to use Proton Scribe, you will be prompted to chose between local and server-side. So, technically, it's not active until you decide how, and if, you want to use it.

as you can see here: https://mastodon.social/@protonprivacy/112807462045101580

there is opt-in and then there is dangling an expired hotdog

[–] self@awful.systems 11 points 4 months ago

holy fuck that’s worse than I thought

so going back to not being able to recommend Proton to anyone again: there’s now a button (and associated “tutorial” advertising modals trying to get the user to click the button, don’t pretend there won’t be) that when clicked gives the user a confusing choice between an option that might not work and one that exfiltrates their data and claims it doesn’t (if they even get this choice on a computer that doesn’t support the local LLM), and if they interact with that it just opts them into the feature in a state that may or may not (but by default does) expose the plaintext of their messages to Proton’s servers

and I’m supposed to recommend this horseshit to non-technical users? what’s that sound like, I wonder? “oh it’s a great privacy-oriented mail service you should pay for — but not for your business because you might fuck up and exfiltrate your data, and also there’s a chance they’ll enable the same feature for regular users at some unspecified time in the future so look out for that. oh and don’t get visionary either.” yeah fuck that

[–] BlueMonday1984@awful.systems 25 points 4 months ago (1 children)

The good news is I barely use Protonmail (or email at all, for that matter).

The bad news is I have a fucking Proton account. Fuck.

[–] dgerard@awful.systems 29 points 4 months ago

they're still least worst, but "oh the fuck no" is the correct reaction

[–] cordlesslamp@lemmy.today 24 points 4 months ago (13 children)

Great, just as I've decided to switch some services to Proton (mail and VPN).

Now I'll have to reconsider this decision.

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[–] AcausalRobotGod@awful.systems 18 points 4 months ago (2 children)

Once they activate the acausality module, you can write those responses before they even send the initial email!

[–] SaintWacko@midwest.social 8 points 4 months ago

Alright Eschaton

[–] bitofhope@awful.systems 8 points 4 months ago

Most email providers already have this feature it's called automatic out-of-office reply.

[–] alansuspect@aussie.zone 18 points 4 months ago

I went to Proton for the explicit reason I didn't want Google scanning all my docs. Glad I moved away from them now, hopefully Fastmail doesn't do the same.

[–] Strayce@lemmy.sdf.org 16 points 4 months ago

Oh for fucks sake. I don't use their email but I don't want to have to switch VPN service AGAIN.

[–] geography082@lemm.ee 12 points 4 months ago

Never rely on multi services products from a company. I know it’s more practical but you get the real benefits of having spread services.

[–] Diurnambule@jlai.lu 12 points 4 months ago

Rhaa fk, enshitification... I don't want to host my emails...

[–] barkingspiders@infosec.pub 10 points 4 months ago (1 children)

tbf it's only in the business plans and some of the legacy lifer type plans, but yeah, wildin

[–] self@awful.systems 20 points 4 months ago

just a little violation of my trust for the company I pay for privacy and encryption services. as a treat.

[–] Napain@lemmy.ml 4 points 4 months ago

i hate proton because they store ips and give them to the police even if they wouldn't need to

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