If Air Canada is anything to go by, I look forward to Klarna’s customers tricking the support bots into giving out freebies.
Futurology
Lol
When some people see news like this they try and reassure themselves that automation has always created new jobs. You don't see secretarial typists or horse carriage riders anymore, right?
The flaw in this argument is that the AI & robots will be able to do all the new jobs too, but they'll just cost a few pennies where humans were used to getting paid a dollar.
All the people who still think everything is hunky-dory with this and we've nothing to worry about remind me of videos of people on the beaches in 2004 watching the Indian Ocean tsunami coming in, and not realizing until the very last minute how serious things were about to get.
Caring about jobs is kind of silly. If there were no jobs there would be no customers. That's not how the market works. Someone is always going to try to sell something and they need people to support them.
The new technology has advantages and disadvantages. If you argue just from this angle, the gouverment comes to bad ideas like just to prohibit AI.