this post was submitted on 28 Feb 2024
22 points (100.0% liked)

Futurology

40 readers
10 users here now

founded 1 year ago
MODERATORS
voidx@futurology.today
Lugh@futurology.today
Espiritdescali@futurology.today
AwesomeLowlander@futurology.today
22
Swedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers. (www.euronews.com)
submitted 8 months ago by Lugh@futurology.today to c/futurology@futurology.today
5 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] deegeese@sopuli.xyz 14 points 8 months ago (1 children)

If Air Canada is anything to go by, I look forward to Klarna’s customers tricking the support bots into giving out freebies.