this post was submitted on 08 Jul 2023
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[–] psykick@lemmy.ml 164 points 1 year ago* (last edited 1 year ago) (4 children)

Stayed at an Airbnb last year where I left a ~4 star review taking off one star because of excessive noise from the bus stop outside (otherwise positive). Couple months later I get an email saying my review was removed for violating Airbnb policy. Had to contact support where they told me the host had submitted (fake) WhatsApp screenshots of me asking them for money to post a positive review and so they removed my review. No matter what I said customer support refused to reinstate my review. The most alarming thing is that they removed my review without any input from me. Interestingly, the property had added additional co-hosts where that property was their only property after my stay. Presumably these are fake profiles they used to file the dispute so it wouldn’t impact their main account.

In any case, I am never staying at an AirBnb again. Be aware that any rating on AirBnb can be easily manipulated by the host.

Also if you have status at a hotel, perks like room upgrades and late checkout are invaluable.

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[–] TheRaven@lemmy.ca 85 points 1 year ago (1 children)

Also at a hotel: “It smells like smoke.” “Let me take you conveniently to another identical room for free.”

[–] chunkystyles@sopuli.xyz 33 points 1 year ago

Or any problem, really. I once had to move rooms twice because the AC wasn't working. In an Airbnb, you're boned

[–] Orvanis@lemm.ee 79 points 1 year ago (2 children)

AirBNB is only good if it is an extremely unique/convenient location and there are no hotels reasonably nearby. Otherwise Hotel absolutely > AirBNB

[–] Fredselfish@lemmy.ml 25 points 1 year ago (1 children)

225 a night hotel would be a freaking dream. Most hotels cost 100 a night. I agree a cabin in the woods our somewhere else special.

But landlords are putting up ordinary homes up and people actually rent them. More money then sense.

[–] catastrophicblues@lemmy.ca 20 points 1 year ago

It’s useful for short term renting. I’m interning and it’s stupid hard to find a 3 month lease.

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[–] Garrathian@fanaticus.social 74 points 1 year ago* (last edited 1 year ago)

AirBNB was great when it first started out. It was basically people renting out a room in their home for a night or two, for far cheaper costs than hotels and in areas where a hotel wasn't as readily available. It was a good way for those folks to make some cash on the side and helped the traveler find convenient low cost housing for a couple nights

Unfortunately companies and people decided they could buy up properties and start a business selling out rooms, prices skyrocketed and it no longer became worth it. I just stick to hotels now (or hostels if I ever decide to backpack through Europe or something)

[–] A_Chilean_Cyborg@feddit.cl 37 points 1 year ago (1 children)

And hotels are good for a city, instead of destructive.

[–] HappyMeatbag 4 points 1 year ago

Airbnb sounds like a good idea when you imagine people using it as first envisioned: doing short-term rentals on an otherwise unavailable space that’s not being used. Handy for vacationers, and it’s a fair way for owners to make a few extra bucks, right?

It sucks, but it’s predictable, that owners are abusing the system. Buying a place specifically for Airbnb rentals should be cracked down on. Ridiculously picky rules are NOT okay. Cleaning fees need to be capped, unless there’s solid evidence (solid evidence by courtroom standards, not Airbnb standards).

[–] PascalSausage 35 points 1 year ago* (last edited 1 year ago) (1 children)

It was worth it back when it was people renting out a spare room in their house or their whole apartment when they were away for a small bit of cash on the side, there was a mutual understanding that you are staying in another individuals private space with all the rules and caveats that come with that, so the pricing will reflect the arrangement. For me, this made the inconvenience worth putting up with in most cases.

Now that booking an AirBnb costs as much as a hotel room and the service has been overrun by landlords looking to use it as their primary rental income though? I'm booking a hotel every time. If I'm paying hotel money I want hotel service and convenience.

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[–] Samanthastanky@lemmy.ca 30 points 1 year ago (4 children)

I will take a hotel for it's convenience, service, and predictability any day.

Beds are comfy 99% of the time, there's an ice machine, and my god I'll take any opportunity for room service/being waited on.

[–] Dohnakun@lemmy.fmhy.ml 5 points 1 year ago

If you aren't willing to pay a little more for a comfortable experience, don't go traveling. It's supposed to be recovering, right?

[–] marksson@sopuli.xyz 3 points 1 year ago

I gave up on Airbnb after the hosts cancelling the booking with my guests halfway there. Just booked a hotel and never looked back since then. To all the Airbnb hosts: professionals have standards.

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[–] jabib 26 points 1 year ago

While I agree that owners destroying communities by renting out available housing, there is a very easy way to combat it - enforce the local laws on vacation rentals.

I was just in a VRBO where the owner had clearly registered the place with the city, posted plaques in the house and window showing the units license, etc. and proved they paid the appropriate taxed to the city (which can be used to solve other problems like homelessness.

I am absolutely a fan of having a whole place to myself and my family, with a washer and dryer that's free, with a kitchen so we don't have to spent a fortune eating out for every meal. I think the crazy rules and cleaning up before the cleaners is ridiculous, but those are known before you get there, so if you continue with the property knowing those rules, that's on you. You can cancel.

[–] karbonkel 25 points 1 year ago* (last edited 1 year ago) (1 children)

Perhaps it's because I'm in Europe, but I've still never come across this issue. All AirBnb's I've stayed in had very reasonable hosts.

[–] Lx32@feddit.it 9 points 1 year ago

Same, I've done 5 days in France for new year with friends and we get zero problems.

[–] hungryphrog@lemmy.blahaj.zone 20 points 1 year ago

Also Airbnb tends to kill communities by making it way too expensive for people to actually live there and sleeping in a complete stranger's house does not sound too safe.

[–] Ticktok@lemmy.one 18 points 1 year ago (2 children)

While I agree that hotels are generally better than Airbnb, I have always had really good luck with Airbnb. I traveled across the EU staying almost only in Airbnb's and it was great. It also let me kind of see what the housing market was there if I ever wanted to move. Also one of my hosts in Amsterdam firmly believed in the "bed and breakfast" portion of Airbnb, and cooked breakfast in her kitchen for us every morning and had all kinds of great info about the city. Plus she had an old orange cat that liked to sit at the breakfast table with us.

[–] seppoenarvi@lemmy.ml 6 points 1 year ago

I have almost always had good luck. Just one bad experience comes to my mind - my host in Germany was a psychopath. I didn't have any problems with her, in fact I hardly ever met her during a one week stay. But I forgot the heating on when I left. She got so pissed off that she left a long, insulting review, where she said shit about how we never got along. Airbnb refused to delete the review, so I deleted my account. By the way, I don't pay $200 for a night. I take the cheapest $20 room that I can find.

Anyway, I created a new Airbnb account. The nice thing is that I was able to use a referral link from my wife again to get the referral bonus. So by deleting and recreating my account, I actually made $50.

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[–] AlexisFR@jlai.lu 17 points 1 year ago (2 children)

Isn't the point of AirBnB to be way cheaper?

[–] PickTheStick@lemmy.fmhy.ml 17 points 1 year ago (1 children)

It was, when it was just people looking to get a tiny bit of income from renting a room in their house. Then people tried to make it their sole income, and then companies got into the game. Part of it is that the service became popular, so any cheaper rooms are snatched up instantly, and the user now gets to choose between a hotel-looking hotel, or a house-looking hotel, with nasty fees to get more money from you.

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[–] HiT3k 5 points 1 year ago (2 children)

For me the advantage of an AirBnB is the ability to stay in a remote cabin in the middle of the mountains with a bonfire and a fenced yard for my dog.

I'm not sure why anyone stays in an AirBnB in the middle of a city (although I've found them to be cheaper and with better walkability in parts of Europe)

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[–] Tomato666@lemmy.sdf.org 17 points 1 year ago (1 children)

It depends on what your after. If you take family (kids and dogs) then an AirBNB is useful and easier than hotel. When you book always read the reviews. YMMV

[–] Imgonnatrythis@lemmy.fmhy.ml 3 points 1 year ago

Exactly. If traveling alone hotel every time. As a couple? Hotel gets crampy after about 3nights and not having a kitchen can get to you if you like to cook. Kids? Hell no - no hotel.

[–] Yendor@reddthat.com 12 points 1 year ago (3 children)

Hotels are great if you need 1 bed and nothing else. But hotels get expensive fast if you need an extra room for a kid. Or you take a pet. Or you need to wash your clothes. Or you would like a kitchen.

[–] CoderKat@lemm.ee 3 points 1 year ago (1 children)

The kitchen is usually the big one for me. Finding a hotel with a kitchen (and not $$$$ prices) is hard. Heck, some hotels won't even give you a fridge (and when they do give you a fridge, it's probably the tiniest possible). AirBnB absolutely can have some extra bullshit sometimes, but they're usually considerably cheaper than a hotel and it's standard to have a kitchen.

[–] pingveno@lemmy.ml 3 points 1 year ago (1 children)

Extended Stay is really good for that if you want to stick to hotels. The one I have stayed at had a decent kitchen, a living room, a dining space, and a breakfast.

[–] Auli@lemmy.ca 3 points 1 year ago

Breakfast is standard in my province at least.

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[–] nekat_emanresu@lemmy.ml 10 points 1 year ago (3 children)

I'm very worried AirBNB type services will replace standard renting in the same way Uber almost replaced taxis. So many reasons to avoid them.

[–] Telodzrum@lemmy.ml 11 points 1 year ago

They won't. A ton of traditional hotel business is business travel. No reputable company is sending an employee to a VRBO while they're working out of town.

[–] NotMatt@lemm.ee 9 points 1 year ago

This was a possibility at a time when AirBNBs were significantly cheaper than hotels but now that prices have gone way up I'm right back to going for hotels. Not worth going through the trouble of not knowing what to expect / what kind of renter you'll be dealing with when there's no price incentive anymore.

Uber is still significantly cheaper and more convenient than a cab for me.

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[–] alee33@lemmy.ml 8 points 1 year ago (1 children)

And if you have a dog just hand over another 350$ in cleaning fees, plus 250$ for reservation on top of the 40% fees that air bnb normally adds on.

[–] redased@lemmy.fmhy.ml 5 points 1 year ago (2 children)

I'd have thought you'd get a similar experience in hotels when traveling with a dog?

[–] marksson@sopuli.xyz 3 points 1 year ago (1 children)

In many chain hotels it's just like 15€ per night fee.

[–] SinJab0n@mujico.org 2 points 1 year ago* (last edited 1 year ago)

Yup, $25 in the hostal I work for

[–] Addfwyn@lemmy.ml 2 points 1 year ago

My hotel is a high-end dog friendly hotel, we don't require any additional cost for a guest bringing a room. Unless they order room service for their dog or something (yes, we have it).

We do need some additional paperwork, but nothing that most dog owners wouldn't already have on hand I think.

[–] Paralda@programming.dev 6 points 1 year ago (2 children)

Yeah but a $100 airbnb vs a $225 hotel is a different discussion

[–] Riyria 5 points 1 year ago

The days of airbnbs being cheaper than hotels are long gone. When planning a trip to NOLA I looked into Airbnbs and they were all outrageously expensive, and insane cleaning fees, and had inane pet deposits. Ended up booking Marriott room with a kitchenette, no pet deposit, and parking for $100 less per night on top of none of the weird fees Airbnb hosts have, two blocks from bourbon street. I’ll never use Airbnb or similar services again.

[–] viciousme@feddit.nl 3 points 1 year ago

I usually find AirBnb more expensive than hotels. But I have had so many problems with AirBnb properties that I don’t even look there anymore…

[–] somedude5@lemm.ee 5 points 1 year ago

I’ve never had this kind of bad experience with Airbnb

[–] tookmyname@lemmy.ml 5 points 1 year ago (1 children)

I usually prefer hotels too, but I’ve never had this issue. What I don’t like is the extra fess they add though. Makes it hard to compare prices since “per night” has almost no reflection on how much total cost of the stay.

When I was in Rome I had a beautiful apartment for $70 per night with a terrace garden, a balcony, a grill, a full kitchen, a private laundry room, locals cafe, locals bakery. You don’t any of those things with a hotel, and yet mediocre rated hotels in that area were like 5x more.

These seems to be a big divide somewhere about Airbnb properties. Most of those I stayed in were like yours. Rental apartments for visitors wanting a nice place to themselves.

Looks like there are at least 2 more sides to it - frauds trying to cheat customers on stuff like cleaning fees and insane rules. And people renting out their spare room.

[–] Swedneck@discuss.tchncs.de 5 points 1 year ago

gasthof superiority, it's the best of both worlds.

[–] Steeve@lemmy.ca 4 points 1 year ago

I've rarely had problems at airbnbs in Canada and while traveling. Had one host claim we broke her hot tub by "setting the temperature too high" lol, but we told her to go ahead and go through airbnb arbitration and she dropped it immediately. A few places that weren't as nice as the pics, that's a given, but never been straight up scammed personally so I don't know what I'm doing right!

Hotels are definitely boring though and I guess that can be a good thing, but then I would've never experienced eating papaya and smoking weed while staying at a metal hut in a beautiful tropical garden right off a Costa Rican beach while hanging out with about a dozen kittens!

[–] flei@feddit.de 3 points 1 year ago
[–] A_S_B@lemmy.eco.br 3 points 1 year ago

Yes, an hotel room is more expensive than an Airbnb but the convenience makes up for it.

[–] A10@kerala.party 2 points 1 year ago
[–] Addfwyn@lemmy.ml 2 points 1 year ago* (last edited 1 year ago) (3 children)

Since I work at one, I stay at hotels free (within my brand) so I can't say I have much experience with airbnb. I do feel they cater to very different markets though, I don't necessarily begrudge the existence of airbnb, even if they are kind of our competition.

OTAs on the other hand, can all get fucked.

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