this post was submitted on 09 Aug 2023
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Wait a year and get a Framework 16
But what did you do to diagnose it?
ASUS isn't responsible for software, except to guarantee that the laptop can run the version of Windows that it came with. They're just going to run standard hardware diagnostics, and if it passes, it's golden.
Were there errors in the event logs? Did you remove unneeded startup programs and disable unneeded services? Did you do a full OS reset/reinstall?
This, specifically from a fresh install media created directly from Microsoft's site. Every PC manufacturer has a lot of bloatware as they attempt to separate themselves from their competitors via (sometimes hazardous) software.