this post was submitted on 02 Jul 2023
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It's great to hear from the mod team. I understand Beehaw as being a place that values respect, trust and discussion in good faith. I'd sum it up as "good vibes". I made note of a comment somewhere on here that I gauged as primarily intending to rile up OP (effectively "what is the point of this post"). Not a horrendous comment by any means, but I'd classify it as being "not nice".
Using Beehaw instead of other instances comes at the cost of missing out on places like lemmy.world, although they can certainly be used in parallel. In my view, the gain of being here is respectful conversation. I accept that some emotional volatility is to be expected when politics or the like are being discussed. Are users ever given a gentle nudge to "be(e) a little bit nicer next time"?
yes, both through intervening on reports and temp-bans. we also have section bans at our disposal (although usually someone bad enough to ban in one section is bad enough to ban sitewide)
I think the next post I want to do is specifically on the subject of moderation actions, escalation (nudge > direct request > content removal > community ban > instance ban) and how we make the decision for both the appropriate response for the infraction as well as what users can and should do when interacting with moderators asking them to change behavior.
The short and simple answer is vibes. If we step in and ask you to be nice and you swing back at us, we're unlikely to be nice in response. If you aren't the one escalating and you're responding in kind or trying to deescalate then you have nothing to worry about. Being on our instance as opposed to other instances also means we're gonna assume more good faith, since you've decided to abide by our rules and chose this place for a reason.
Yeah this is absolutely something we try to do, although there are some situations where it is easier than others. In a big, busy !politics thread sometimes things might get noisy enough that we just have to prune whole threads, though thankfully that's been pretty rare so far. But when we're able to and when we think that a user is acting in good faith, we do try to engage with them and give them a chance to correct the way that they're interacting with folks.