this post was submitted on 29 Jun 2023
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I had heard that swapping the ssd yourself voids warranty, is that true? Or is it only if you swap more stuff
No that is not true. Also even if you drop it they have a repair center you can ship to that charges fair prices. They have a very positive reputation about this kind of thing (also RMAs, which I went through personally)
Depends where you are. The US ruled a couple years ago that opening cases cannot void warranties, however the rest of the world doesn't really have that protection.
I'm talking about Valve's company practices, not what they are legally obligated to do
Feel free to research for yourself but Valve is extremely pro customer/'generous' about RMAs and repairs.
Or are you talking about Komodo?
In the US, that's illegal (Magnuson Moss warranty act). In a lot of the rest of the first world, there are similar laws. But regardless, Valve hasn't shown any of the patterns some do of ignoring the law and forcing you to jump through hoops to exercise your rights, and there were a decent number of stories on Reddit of them fixing clear customer damage under warranty.