This article is two years old, and perhaps discord have improved their accessibility, since this user find it more accessible then matrix. Yes, it's a single usercase, but worth mentioning nonetheless.

I think there are other arguments against Discord that haven't been mentioned: data privacy. I know there was an instance where Discord collected user without their consent, and that is enough for me to avoid the platform.

I much rather use matrix or the horridly old IRC protocol than Discord. Or forums. Or just plain old issues!

[–] MentalEdge@sopuli.xyz 13 points 7 months ago (13 children)

Discord collects every message you ever send in cleartext.

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[–] cmnybo@discuss.tchncs.de 11 points 7 months ago

IRC has the same problem as discord when it comes to using it for support. It can't be searched. The same questions will get asked over and over again.

With forums and issue trackers, users can find a solution to previously solved issues with a simple web search.

[–] nintendiator@feddit.cl 2 points 7 months ago

Besides the privacy, Discord is also complicit in spam attacks against the Fediverse.