this post was submitted on 28 Feb 2024
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Swedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers. (www.euronews.com)
submitted 8 months ago by Lugh@futurology.today to c/futurology@futurology.today
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[–] deegeese@sopuli.xyz 14 points 8 months ago (1 children)

If Air Canada is anything to go by, I look forward to Klarna’s customers tricking the support bots into giving out freebies.