this post was submitted on 21 Oct 2023
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I think such surveys should elaborate on terms they're using.
For instance:
What is the app? Is the Mastodon's standard web app included in the set of apps or are you referring to mobile and desktop apps?
What is the user experience? Is it related to how I interact with the service through its features (and thus follows my satisfaction level with the app) or is it more about how I interact with other people using the service? Maybe it's both?
These little differences influence the final outcome.