My ISP did tell me today that there was an outage and that they are working quickly to "fix" it but if they aren't in the area "fixing" it where would they be fixing it?
I've tried everything from unplugging it for 60 seconds. Resetting it by that small reset hole to replacing the coax cable. Talked to the ISP they did some resets on their end. Nothing. So they scheduled a tech to come out and take a look.
Had this happen awhile ago where a reset fixed it but this time my speeds barely get over 1Mbps and a simple reset doesn't do anything.
I just did and saw the software update failed and a bunch of event types that I have no clue what they mean.
Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It's also making my speeds almost dial up speeds. Is there a way to fix it?
If that's the case idk it's broken on the inside or not but you can't even move the port. They did say there was an outage and are fixing it but I saw no trucks in the area when I left. Unless it could be in another nearby town that also affects other towns. But I do have a tech coming out tomorrow that I will explain everything I did and maybe suggest to him a new modem just to see, yea I'll end up paying the rental fee again but it's better than nothing