This is a big part of it. I work in higher education, and it’s not uncommon for university students to slap their computer on my desk and ask me where their essay is.
There was an article going around academia for a while about how students don’t know how to organize their files: https://www.theverge.com/22684730/students-file-folder-directory-structure-education-gen-z
The relevance to this particular discussion, I think, is that it’s all pretty intuitive with a little patience and time trying to understand it instead of expecting everything to be automatic.
This is the poolice