I love how they've stickied a comment to try to direct you to the answers because he's ignored so many highly upvotes questions that the few things he DID answer are buried.
First time I opened Relay in a week and it was worth it just to see the dumpster fire before turning around and heading back here.
I cancelled and my subscription stated my cancellation was for period ending in 2018.
Maybe it actually is a spike and people really can just be forced into spending more, but I've seen so many companies game metrics to create a narrative for their desired outcome that I'm forced to be skeptical.