Home Networking

11 readers

1 users here now

A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.

Rules

Please stay on topic.
Please use the search function to look for keywords related to what you want to ask before posting since most common issues have been answered.
No Ads. This community is for support and discussion. Ads and self promotion are not welcome here.
No product reviews or announcements. If you have a question about a product, be specific about what you want to know.
Be civil. Don't be a jerk. Not being a jerk is surprisingly easy.
No URL shorteners. URL shorteners tend to hide the real use of a link. For this reason, please use normal links, even if they're long.
No affiliate links.
No gatekeeping. With profession shall come professionalism. Extend help without judging others for their ignorance. The same goes for downvoting of comments or posts for "stupid questions" or not being as knowledgeable as others.

founded 1 year ago

MODERATORS

communick@selfhosted.forum

rglullis@communick.news

Modem connected but no internet (alien.top)

submitted 1 year ago by drmonix@alien.top to c/homenetworking@selfhosted.forum

2 comments fedilink hide all child comments

I recently moved and transferred service but can't get connected at the new address. The modem is active and connected. I verified with the activity lights and by calling Comcast, but two different factory reset routers are unable to connect.

I've also plugged directly into the modem and can't get internet. I've since replaced the modem, activated it with Comcast, and it is experiencing the same issue. Comcast is unable to help since it's connected on their end.

top 2 comments

sorted by: hot top controversial new old

[–] Downtown-Reindeer-53@alien.top 1 points 1 year ago (1 children)

Thanks for the follow up post with your results! Glad to hear you are up and running.

[–] drmonix@alien.top 1 points 1 year ago

Thanks for helping out! Hopefully it helps someone in the future. Was a really weird issue and had me completely stumped.