this post was submitted on 09 Nov 2023
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Home Networking

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New modem from Sparklight. Using the same coaxial output as our old sparklight service. All the connections are still intact. Service is set up with them. Following the self install kit but it will not move past the blinking symbol. What am i doing wrong?

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[โ€“] Downtown-Reindeer-53@alien.top 1 points 1 year ago (1 children)

It's saying it is searching for a downstream connection. I'd suggest you call your ISP.

[โ€“] RyanandRoxy@alien.top 1 points 1 year ago

I did. Turns out they never activated my service