this post was submitted on 01 Jul 2023
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tl;dr: after pushing rcs so hard for years, killing hangouts well after forgetting about it, & hiding it from gmail, google now wants you to use its (and google allo's) successor, google chat.

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[–] nihilx7E3 90 points 1 year ago (6 children)

google's messaging strategy has gotten so bad that they now have to remind consumers which of the apps are made for them. i myself had no clue that the google chat app in the play store was targeted towards consumers, i just assumed that the app was google workspaces only considering they always push rcs & that the play store description doesn't go two sentences without talking about enterprise & google workspaces.

it's kinda wild when you consider that they had a 17 year headstart on this & still somehow lost the messaging app/site race multiple times

[–] Sooperstition@lemmy.one 46 points 1 year ago (2 children)

How long until they close down the Google Chat app and move to something else that is barely different?

[–] conditional_soup@lemm.ee 37 points 1 year ago (2 children)

This is Google's biggest problem, I think. They're so flaky on their products and services, I find myself not wanting to bother trying things out in case they don't become popular enough for Google to maintain. I saw a lot of the same remarks about Stadia, and though I seem to remember Google assuring Stadia was playing the long game, well, we see how that played out.

[–] zurohki@lemmy.fmhy.ml 11 points 1 year ago

Stadia really needed to be a monthly subscription model rather than asking people to buy games on Stadia.

Nobody wanted to buy in to a Google platform, but I might've signed up for a month and had a look.

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[–] nihilx7E3 18 points 1 year ago

probably about a week, give or take

[–] Unsaved5831@lemm.ee 15 points 1 year ago* (last edited 1 year ago) (2 children)

I enjoyed using Hangouts. I still do. But the plethora of communication apps Google makes always give me chills that the judgement day is just round the corner. And by the time it arrives, it will just end up as another name on the list without much resort.

[–] nihilx7E3 19 points 1 year ago (2 children)

same, back ~2015-2018 i was hangouts' biggest fan. now i avoid most google platforms in general aside from gmail, android & youtube. i can't trust anything else to stay around anymore, & even when they do keep an app alive they end up just endlessly shuffling them around like this for no reason

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[–] encode8062@lemmy.one 50 points 1 year ago (4 children)

Please use Signal. It is a great alternative!

[–] Racle@sopuli.xyz 8 points 1 year ago

Signal is great. But it's so hard to convince anyone in my family to use it as almost everyone here (in Finland) uses whatsapp to communicate.

But I have few groups in signal with my IT-related friends.

[–] flashgnash@lemm.ee 5 points 1 year ago (3 children)

Surprisingly it's been really easy to get people on signal, haven't had to really try convincing people at all just explain what it is and they get it

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[–] dxcz 5 points 1 year ago

Got my immediate family on it. Miss some features when forced elsewhere.

[–] BeigeAgenda@lemmy.ca 47 points 1 year ago (2 children)

Killing hangouts just made me use other platforms and throw Google in the bin.

When they keep killing stuff I use, I get burnt.

[–] kiddblur@lemm.ee 6 points 1 year ago

Yeah, I hit a point around 2018 where I went from being a huge fan of Google’s to switching to iOS and trying to degoogle my life as much as possible (but also not wholly relying on one company for anything. I still have Google photos, but I also have local backups of all my photos, plus they’re in OneDrive and iCloud for example)

[–] BobKerman3999@feddit.it 5 points 1 year ago (4 children)

Yep, at this point I'm expecting that Gmail too is going to be discontinued without warning

[–] cupcakezealot@lemmy.blahaj.zone 13 points 1 year ago (3 children)

Me, an Inbox by Gmail fan: first time?

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[–] cupcakezealot@lemmy.blahaj.zone 39 points 1 year ago (1 children)

I used GTalk with the family.

Then you killed it.

[–] cupcakezealot@lemmy.blahaj.zone 56 points 1 year ago (6 children)
[–] radau@lemmy.dbzer0.com 5 points 1 year ago

I wasn't concerned until you posted this second more ominous comment...

[–] greybeard@lemmy.one 4 points 1 year ago

It's too bad, you could have had a super hero origin story.

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[–] george@midwest.social 39 points 1 year ago (1 children)

Google’s promotion-pack culture strikes again. You don’t get promoted at Google for “maintaining a successful product and keeping people happy.” You do get promoted for launching a new product, even if it competes with another well-liked Google product.

So if you want to be successful at Google, you launch a new chat service.

[–] drdiddlybadger@vlemmy.net 8 points 1 year ago

Damn that is such a stupid way of doing things too. Eventually user goodwill depletes and you're left with a significant investment in products that don't even generate profit or good.

[–] Moonrise2473@feddit.it 34 points 1 year ago (6 children)

Huh? They confused 1st of July with 1st of April?

Another chat app???????

They don't get tired announcing and killing all of those chat apps????

Who's going to bother inviting friends to chat in a platform that will be killed in one year max????

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[–] storksforlegs 22 points 1 year ago (4 children)

"We promise we wont kill this one!"

[–] Gork 11 points 1 year ago* (last edited 1 year ago)

This trend is bad for the Google brand, and I'm surprised that the higher ups there don't understand it. Why should I use a Google service and get attached to it if they are going to unexpectedly remove it entirely?

How long until Google Earth gets the axe? Or even Gmail? I'm writing this on my Google Pixel, but they could theoretically just say "naw we wanna leave the phone market" and then may not make the phone any longer or not provide OS or security updates if that is their prerogative.

For such a large tech company, they have the resources to run these services at cost in order to have their users be more valuable to them in the long term.

I'm still bitter about them completely dismantling the original Google Talk desktop application two decades ago (yes they weren't shortened to app then lol) as it was the best communication platform of its time and had very clear voice comms.

[–] Chipthemonk@lemmy.fmhy.ml 5 points 1 year ago

I have a hard time trying new google stuff because it seems they kill it a few years later. Google used to be amazing, now I’m highly skeptical of the company. I’ve even switched to using Bing because google searches just result in a bunch of AI shit and other SEO bullshit.

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[–] leigh@lemmy.blahaj.zone 17 points 1 year ago (1 children)

…nope, can’t use it to chat with my friends and family, we all gave up on Teh Goog and I worked there for over a decade! 😆

(also, by the time you see this, they may have renamed it or introduced a competing messaging app. or both.)

[–] Gormadt@lemmy.blahaj.zone 6 points 1 year ago (1 children)

And the new one they introduced will have fewer features than the old one with no plans to get it to feature parity.

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[–] jks@feddit.nl 17 points 1 year ago

The article says

Just to recap: Google Talk (gchat) > Google Hangouts > Hangouts Chat > Google Chat

but of course that's only part of the story. Here's a longer recap from 2021.

[–] ptman@sopuli.xyz 16 points 1 year ago (1 children)
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[–] cyd@vlemmy.net 15 points 1 year ago* (last edited 1 year ago) (1 children)

Let's all be grateful that Google handled GChat and its successors so incompetently. There was a window of time in which the world might have gotten hooked into using Google for instant messaging, which would have been a privacy disaster. Lucky, they fucked it up.

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[–] BadlyHunt@lemmy.pwzle.com 13 points 1 year ago (1 children)

It's impossible to keep up with Google's various services. Unless it's Gmail or Photos, it'll probably get killed within a year.

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[–] bdonvr@thelemmy.club 12 points 1 year ago (1 children)

I remember I actually used Allo, and Hangouts

Seriously google WTF

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[–] lengsel@latte.isnot.coffee 12 points 1 year ago (1 children)

Why is it written with collectivist speak? "..reminds us..? Who is the "us"? The collectivist phrasing is disturbing as opposed to using objective terms.

[–] HeartyBeast@kbin.social 9 points 1 year ago (1 children)

"Us" the audience. It's just a turn of phrase that headline writers use - nothing deep

[–] StuccoTheBort@kbin.social 6 points 1 year ago

And the website is specifically for followers of Google news.

[–] TheRoarer 9 points 1 year ago (1 children)

I gave up once Wave was killed. It was the best of them.

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[–] macstainless@discuss.tchncs.de 8 points 1 year ago (1 children)

I wrote about this last year because google keeps wanting to blame others for its own messaging failures.

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[–] throws_lemy@lemmy.nz 8 points 1 year ago

No thanks goolag

[–] herriott101@kbin.social 7 points 1 year ago (11 children)

I always used to use Hangouts as my default chat app for friends. We had a big DnD group chat on it. But we migrated to WhatsApp when Google said they were going to kill hangouts and never looked back.

Why would I trust Google with my chats when they constantly abandon/kill off their best tools. We've now moved to Signal and I'm expecting to stay there for a long time.

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[–] StuccoTheBort@kbin.social 4 points 1 year ago

Maybe these will be more effective than those ads trying to convince Apple to use RCS, but it just seems sad at this point. Is there meant to be a strategy here?

[–] Exilfranke@feddit.de 4 points 1 year ago

I honestly had no idea that this existed. Messages is also useless until Google and Apple get their s*** together and figure out a cross plattform standard to communicate. Until then, I use third party apps.

[–] McBinary@kbin.social 4 points 1 year ago (1 children)

Thats gonna be a no from me... I utilized Hangouts heavily for chat and SMS, then they killed it for no fucking reason. Never again putting trust in a google app, because they sunset at random times without any good reason.

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