this post was submitted on 09 Oct 2023
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Jellyfin: The Free Software Media System

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UPDATE: After some great suggestions here, I got everything working. Was a Linux permissions issue mostly, but also some files were not named properly. Everything is working as I'd expect, all be it, a bit slower than PLEX used to, but I'm fine with that.

I have a Library called Star Trek Movies, in this library is my collection of 1080P 10-bit MKV files of said collection, correctly named, and did work perfectly fine in PLEX. However, only one file will be pulled into the library and it won't ID that file properly. Does anyone have any suggestions of what could be the issue? I'm having the same issue with other folders of movies as well. Haven't tried to add any TV Shows as of yet though.

Edit: I do get this error a lot in the log, but I can't seam to figure out what it means.

"External request received, however, only an internal interface bind found."

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[–] Spuddlesv2@lemmy.ca 4 points 11 months ago (1 children)

That error suggests you have your Jellyfin server exposed directly to the internet. That is not a good idea.

[–] valkyrie@lemmy.ml 1 points 11 months ago* (last edited 11 months ago) (1 children)

Is it okay to expose it behind a reverse proxy?

[–] Spuddlesv2@lemmy.ca 1 points 11 months ago

I personally wouldn’t do that either but plenty of people do. It depends on your tolerance for risk.

I use a VPN tunnel via an external endpoint. It’s more work but means I don’t have any devices directly accessible from my home IP.

[–] RootBeerGuy@discuss.tchncs.de 3 points 11 months ago (1 children)

Two suggestions and apologies if you already did these but they are a common problem people can have:

1 did you set the library as a movie library or maybe accidentally something else? Because if its e.g. set to shows it may not find the Movie metadata.

2 in case you use linux, but seeing your other comment that might not be the case, make sure the folders your movies are in have the right permissions for jellyfin to access them.

[–] Vaggumon@lemm.ee 2 points 11 months ago

Permissions seamed to be the issue. Everything is working, all be it, a bit slower then plex used to. But least it's working.

[–] peppy6582@sopuli.xyz 2 points 11 months ago (1 children)

Jellyfin expects movies to be in sub-folders with their movie titles for the best experience. You can have a Star Trek library, but each movie inside of there needs to be in its own folder. For example M:\Star Trek\Star Trek II - Wrath of Kahn\Star Trek II - Wrath of Kahn.mkv

This has always worked the best for me.

[–] RootBeerGuy@discuss.tchncs.de 3 points 11 months ago

So, just to give a different perspective. I don't do that, all movies are in one folder, and it works still. Might be worth to try of course.