Whether it be electronics, automobiles or medical equipment, the manufacturers should not be able to horde "oem" parts, render your stuff useless if you repair it with aftermarket parts, or hide schematics of their products.
Rules:
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Nicked a hose on my new dishwasher and had to repair it. In the app Bosch gives you the option to buy parts straight from them, with breakout illustrations showing each part to make sure you get the right one. Parts were extremely reasonable and came within 2 days. Could almost build the thing from spare parts! Best repair experience I’ve ever had.
I found the same thing with my Bosch dishwasher. 10/10 company and well designed and manufactured products.