this post was submitted on 29 Nov 2022
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Privacy

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Technicians from overnight repair shops access personal data and sometimes also copy data from their clients' devices, researchers in Canada find. Devices belonging to females were more likely to be snooped on, and snooping tended to seek more sensitive data, including both sexually revealing and non-sexual pictures, documents, and financial information.

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[–] hfkldjbuq 6 points 2 years ago* (last edited 2 years ago) (3 children)

That's why you remove the ssd/hdd yourself, or ask the tech to remove it for you beforehand. Even if it is totally encrypted. Also, learn repairing your devices, not worth it letting some random dude repair it anyway.

[–] krolden@lemmy.ml 5 points 2 years ago (3 children)

Sir your hard drive was missing but we replaced it and charged you accordingly.

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[–] ckeen@lemmy.ml 4 points 2 years ago

That's also impossible for most tablets and phones, which are probably holding more sensitive information on them than laptops these days...

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[–] sproid@lemmy.ml 3 points 2 years ago

If you cannot moves sensitive files to another storage device temporarily then, people should have those encrypted. With something like Cryptomator software.