this post was submitted on 01 Feb 2024
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[–] some_guy@lemmy.sdf.org 10 points 9 months ago (1 children)

Thank goodness we're back. That was a sad couple of days.

Side note, there doesn't seem to be any way to contact anyone responsible for this instance. I scoured sdf.org and saw that other apps / pages were working but there was no way to raise awareness of the issue. That seems problematic. Can we please get a support form or generic email address for such moments?

[–] ExtremeDullard@lemmy.sdf.org 4 points 9 months ago* (last edited 9 months ago) (3 children)

I've tried to hit support for the Lemmy instance and the Peertube instance - and for the Matrix instance too - both through forms, emails and in the support chat thing in the shell account. Nobody answers, ever. It's like crickets in here.

The only email address that answers and provides help is membership@sdf.org.

[–] aesc@lemmy.sdf.org 3 points 9 months ago (1 children)

There's also going to https://sdf.org/?subscribe, scrolling to the 2nd from the bottom row "Support SDF's efforts in the fediverse", and use that form to send them money specifically to support the fediverse services. If they get more money for the fediverse, they'll pay more attention to the needs of the fediverse. Right now they're more focused on migrating to a new array for their MetaARPA subscribers.

[–] user224@lemmy.sdf.org 2 points 9 months ago (1 children)

I wish they also used something else than PayPal. Perhaps OpenCollective.

[–] aesc@lemmy.sdf.org 3 points 9 months ago (1 children)

PayPal’s been around for like 25 years now. SDF is the sort of organization that sticks to solutions that meet their needs, not switch to whatever new thing is becoming trendy. If you’re feeling all anti-corporate and PayPal offends your sensibilities, they’ve been accepting payments by check for even longer than they’ve accepted PayPal.

[–] user224@lemmy.sdf.org 3 points 9 months ago (1 children)

SDF even accepts cash via mail, including EUR. Then the problem is mailing money from Slovakia. Slovak Post doesn't allow money of any value in regular mail sent abroad. And the alternative is too expensive.
I don't have a problem donating money via PayPal. I did so with KDE, Linux Mint and some others. But guest payments to SDF don't work from Slovakia, just like with Videolan. But Videolan at least allows sending money directly to their account.

[–] aesc@lemmy.sdf.org 3 points 9 months ago (1 children)

Guest payments? Like a PayPal payment without a PayPal account?

[–] user224@lemmy.sdf.org 3 points 9 months ago

Yep.

It's not limited to donations. I've done payments like this on Discogs.com

[–] aesc@lemmy.sdf.org 3 points 9 months ago

Also found this on bboard:

In the past, SDF has been rate-limited by Let's Encrypt due to requesting a large number of certificates, which means renewals sometimes take a day or two or more. It's not ideal, but it is what it is.

Maybe they need to start staggering their renewals so all the fediverse servers don't expire at once.

[–] some_guy@lemmy.sdf.org 2 points 9 months ago

I will try to remember this tip. Thanks!

[–] wesker@lemmy.sdf.org 4 points 9 months ago (1 children)

Is it fixed? I'm able to log in with Jerboa again.

[–] CanadaPlus@lemmy.sdf.org 6 points 9 months ago* (last edited 9 months ago)

Yep. New one expires in April.

[–] refurbishedrefurbisher@lemmy.sdf.org 4 points 9 months ago* (last edited 9 months ago) (1 children)

Yup. This is preventing me from using any Lemmy apps.

EDIT: Seems to have also broken federation.

[–] ExtremeDullard@lemmy.sdf.org 6 points 9 months ago

Welcome to SDF. I guess it'll be fixed in a few days maybe.

[–] CanadaPlus@lemmy.sdf.org 1 points 9 months ago* (last edited 9 months ago) (1 children)

Yes, it's happening, but what's the resolution of that image? Haha.

[–] ExtremeDullard@lemmy.sdf.org 0 points 9 months ago (1 children)

Not sure what's happening, but if you say so...

The image is a screenshot taken on my ancient laptop, so it can't be more than 1920x1080 🙂 What's wrong with it?

[–] CanadaPlus@lemmy.sdf.org 1 points 9 months ago

Oh wait, I see, what I was doing opens the thumbnail. My bad.

[–] PM_ME_VINTAGE_30S@lemmy.sdf.org 0 points 9 months ago (1 children)

Only way I can access this instance is through Firefox in an incognito tab. Hope this gets fixed soon.

[–] Draconic_NEO@lemmy.sdf.org 2 points 9 months ago* (last edited 9 months ago)

I wasn't able to do that even, Firefox with HSTS is dumb and goes against user freedom by failing to give a meaningful bypass method. Though I was able to get around it.

FYI people won't tell you how to disable HSTS enforcement, just delete the contents of the file SiteSecurityServiceState.txt then set permissions of it to read only and owned by root for good measure. Then the unbypassable warnings are able to be bypassed same as any other http warning on an https site.