this post was submitted on 05 Aug 2023
28 points (100.0% liked)

United Kingdom

82 readers
5 users here now

General community for news/discussion in the UK.

Less serious posts should go in !casualuk@feddit.uk or !andfinally@feddit.uk
More serious politics should go in !uk_politics@feddit.uk.

Try not to spam the same link to multiple feddit.uk communities.
Pick the most appropriate, and put it there.

Posts should be related to UK-centric news, and should be either a link to a reputable source, or a text post on this community.

Opinion pieces are also allowed, provided they are not misleading/misrepresented/drivel, and have proper sources.

If you think "reputable news source" needs some definition, by all means start a meta thread.

Posts should be manually submitted, not by bot. Link titles should not be editorialised.

Disappointing comments will generally be left to fester in ratio, outright horrible comments will be removed.
Message the mods if you feel something really should be removed, or if a user seems to have a pattern of awful comments.

founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] hayden@feddit.uk 8 points 1 year ago (2 children)

so their solution for customers with the first hub is to buy the new hub? the one which will be shutdown anyway in two years? what a stupid system.

[–] waz@feddit.uk 3 points 1 year ago* (last edited 1 year ago) (1 children)

I happened to be on the Homecare service, and I started an online chat with them to improve the discount and got sent the new hub for free. So it means I get a couple of years to plan my connected lights and heating system away from them without it being a today problem. Glad I never went beyond a smart lightbulb that was on special offer at the time with them.

[–] hayden@feddit.uk 1 points 1 year ago

just seems a little insulting if anything else. i haven’t had a hive product thankfully but the whole “give us more money to use the products you already bought but only for another two years” thing makes me never want to buy anything from british gas again. i would’ve hoped for some basic function at the least.

[–] TheNumberOfGeese@feddit.uk 2 points 1 year ago

I was so annoyed to get that email. Never using them again. Going to install a non-smart wireless thermostat, or maybe a HA install if I'm feeling brave.