Personal Reflections
Over the past few weeks I've found myself engaged with Beehaw in a fundamentally different way. The explosive growth necessitated shifted timelines, had me prioritizing replies and moderator actions in a different way and in general greatly shifted what parts of the website I spent most of my time on.
This shift changed my perception of the website. I didn't have as much time to spend reading the awesome interactions which resolved themselves, where people were nice to each other and to check out the cool discussions going on. I spent a lot of my time answering questions, devoting a bunch of attention to the neediest, the loudest, or simply whomever was just in my inbox. I ended up stepping into a lot of conversations to help try and defuse or deal with difficult people and directing efforts on helping (collaboratively!) to establish a strong moderation ethos. I recently found myself reflecting on this and realizing I was missing out on the very environment we came here to establish and that I need to set better boundaries for myself.
In order to prioritize my own mental health I'm going to establish the following boundaries for myself:
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I am going to spend more of my time on the site browsing and commenting and less moderating and responding to every question that comes my way. If you ping me to ask a question that other people have already asked or can be answered elsewhere I'm probably not going to answer it anymore.
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As much as I want to treat all of you with the respect and kindness you deserve when intervening as a mod or admin, it's not sustainable at this scale because it quickly becomes all of the time I spend on this site, so I've put together a code of conduct below to help guide expectations of how interactions with myself and other moderators might look.
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I really don't have the time or energy to take suggestions phrased like demands or to entertain anyone talking shit about this place. Instead of suggestions phrased like demands, I'd ask that they are phrased as requests or even better as a plan of action (how are you going to help us accomplish something better, together?). Instead of talking shit, you're free to highlight the flaws you see (ideally in Beehaw support), so long as you're also providing suggestions on how to fix things. Venting about this platform just to vent that it doesn't fit your ideal situation doesn't do the community any good on this platform. Or any platform we're federated with, frankly. If you ever feel the need to vent about this platform then do so to your friends, in DMs, on email, by punching a pillow, or by whispering sweet nothings to the wind on top of your roof- venting here just makes the place depressing and toxic and I don't want to participate in that environment. I want an uplifting, positive space where we enable each other and treat each other with respect.
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It's upsetting to see how certain individuals react to moderators and admins stepping in to try and keep this place safe for minorities or to ensure that there's peace. This is tiring to everyone involved and not sustainable. As much as I like the idea of helping each other become better, some people need a lot more help than we can offer and I think some of us don't have strong enough boundaries on how to engage with that in a healthy manner (I know I've got issues with being taken advantage of because I love pleasing others). To that end, we've drawn up a draft code of conduct to help people understand some healthy boundaries that need to be specified.
Purpose of the Code of Conduct
The purpose of this code of conduct is not to establish new rules (our only rule is to be nice), but to frame what nice behavior looks like so that stronger boundaries can be both respectful and enforced. I've spent a lot of mental and emotional energy educating and diffusing situations on Beehaw in the last few weeks and this is a structure we're providing to show you how to be respectful of the time of the moderators and admins and how to get the best results out of an interaction with us. If we tell you to disengage and you imply that I'm being a fascist for doing so, we're no longer going to bother continuing to try to defuse the situation as some of us have been, because you simply aren't treating us with good faith. As much as I'd like to give everyone the benefit of the doubt and to always assume good faith even when they're angrily replying to me, none of us can do that at the scale we've already reached. I've seen a lot of people treating me and other moderators with bad faith and I don't want any of us becoming cold and calloused to our users as a defense mechanism to deal with the abuse.
In case you didn't notice, this post is also a link to the code of conduct.
Good. I'm sick of reading all over the place what fascists the Beehaw moderators are, and I'm sure it's even more exhausting for you, so I'm glad you're drawing these boundaries. I've mentioned it a few places, but there seems to be two camps on what the Fediverse should be. There's the camp that thinks the Fediverse should be a fully unmoderated peer to peer free for all, and there's the camp that thinks the Fediverse should be a distributed governance model in which users are free to choose the admins whose moderation style matches their desired moderation style.
People have a lot of rage at Beehaw for being moderated a certain way, and the questions I always find myself asking are: "Why do you want to engage with a community you do not like?" if the person seems to hate Beehaw, or "Have you considered the possibility that you like the discussions on Beehaw specifically because it's curated that way" when someone seems upset that they need a secondary account to access Beehaw because their main account is on lemmy.world or sh.itjust.works.
I, personally, am in the second of the two camps I described at first. Hence, this is my primary account. I really like it here. I like it a lot. For this reason, I want you to keep doing what you need to keep it being what it is, and if that means you and Alyaza taking breaks, good! I can only imagine that rage is even more exhausting for you fine beefolk since you've invested more of yourselves into making this instance what it is, and you have to deal with it much more constantly.
So take some time to engage as a user. Go to some dance clubs. Go tubing on a river. Love yourself, just as a general concept.
I really want to make a philosophy post on the effects of individualism on moderation...
Please do. Don't fell pressure to write elaborate essays if the thought is incomplete. Opening discussions attract others in the same boat.