this post was submitted on 27 Jun 2023
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I have been wondering how instance-wide moderation will end up looking on kbin, once you've had a chance to get a team in place for that. While it is (I assume) a "generalist" instance, it's important to keep in mind that you can't please everyone. Trying to have too broad of an audience will just result in retaining those with a high tolerance for toxicity (usually highly toxic themselves), while everyone else leaves in favor of better-managed spaces.
Communities in general, and particularly on the internet, need to understand what their purpose is, and be proactive about filtering out those that are incompatible with that purpose. This doesn't mean judging those people as wrong, or "bad people", it just means recognizing that not everyone is going to get along, and that some level of group cohesion needs to be maintained.
Agreed, that's part of my problem with generalist instances. They're so broad that they serve multiple communities with differing expectations, and it forces admins to take sides.
I think there is value in having both generalist and specialized instances, and the big landing spots for new users should probably strive to be more generalist. As you point out though, there are limits to how broad of an audience one can practically cater to.