this post was submitted on 17 Dec 2022
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[โ€“] castarco@lemmy.ml 1 points 2 years ago (1 children)

Although plausible, and part of it, it's not just that. The second part is much more important (people unwilling to adapt), but one should think about why.

  • How sudden & drastic was the change?
  • How well trained were people?
  • How much support did they get when something went wrong?

That's the kind of stuff where companies & public administrations usually suck, "change management".

[โ€“] poVoq@slrpnk.net 2 points 2 years ago

In Munich at least the "not invented here" syndrome also played a significant role, with them rolling their own Linux distribution and then not keeping it up to date, thus causing frustrations with users due to outdated software.