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eerongal@ttrpg.network

Issues uploading/loading images (ttrpg.network)

submitted 1 month ago by eerongal@ttrpg.network to c/community_meta@ttrpg.network

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Yesterday we had a bit of an outage with image storage on our instance; Got some messages about it at one point, but that said, everything should be back up and running. Is anyone else running in to issues? I had one user mention that they had a problem this morning, but I wanted to see if anyone else was running in to problems.

Let me know! If there's issues, we can get to the bottom of it, and get things hammered out.

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[–] eerongal@ttrpg.network 1 points 18 hours ago (1 children)

i did a little testing after i noticed that local communities had the missing image placeholder; It looks like i was unable to upload any images, so i opened a ticket with the host; I would presume the pict-rs service is having issues again.

[–] roflo1@ttrpg.network 1 points 18 hours ago* (last edited 18 hours ago) (1 children)

Well it's fixed now.. so I didn't even get to clear cache and retry. But I did try opening on another browser (before writing my comment above) with similar results.

I want to be able to report a bug to the developers, but I have no idea what to tell them that might be useful. I guess I can dive into their issues tracker and take it from there.

[–] eerongal@ttrpg.network 2 points 18 hours ago

yeah, the pict-rs service needed to be restarted it looks like. That just happened a few moments ago, and i think things are looking good from my side.

at the end of the day, the issue is the pict-rs service (which is separate from lemmy) isnt...the greatest.