Fans created fan content and sent it addressed to voice actor David Wald to Crunchyroll. Instead of forwarding, they opened the package and put the stuff on a freebies table for employees to take.
Dear friends: if you sent me anything care of Funimation or Crunchyroll in the last 5 years, I apologize, I didn’t get it. I learned yesterday that @Crunchyroll opened my private mail, threw away your letters, and passed out any included items to their staff.
Dear fellow workers at @Crunchyroll - below is a photo of the complete contents of one of the packages addressed to me that was opened and distributed to employees. If you ended up in possession of any of it, I would very much like it returned to me.
According to his tweets, he received two items that were still on the freebies table.
A follow-up tweet of his voices further, broader dissatisfaction:
Me, thinking: “…Jeez, it’s a good thing I didn’t tell them about the gay discrimination. Or the medical discrimination. Or the union busting. Or the continuous culture of fear. Or the hostile workplace environment, or…”
I can't navigate or see Twitter unfortunately, but apparently; The disappointed fans commented as well. And other voice actors also vented some of their frustrations in interacting with Crunchyroll.
uhhh... I'm not a lawyer but I do know that opening someone's private mail is a crime (in Canada) and after searching it up I already found 2 sources (after a 2 second search) so far that also states the same in the US
https://businessanywhere.io/is-it-illegal-to-open-someone-elses-mail/
https://thelawdictionary.org/article/what-is-the-federal-law-for-opening-mail-not-addressed-to-you/
The fact that the contents of the mail were also pilfered and redistributed without the knowledge and/or consent of the recipient might mean that Crunchyroll/the user in question might have committed a felony crime