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“Something has gone seriously wrong,” dual-boot systems warn after Microsoft update
(arstechnica.com)
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Microsoft fired its entire QA team 10 years ago, and shifted the responsibility for testing onto developers. They also got rid of their dedicated hardware lab where software would be tested on many different hardware combinations.
I have worked in two companies that made the same move of firing QA, and in both the quality of the released software took a marked dive. (In neither company did senior management admit that what everyone warned them would be a mistake was a mistake. Instead they blamed developers.)
These days Microsoft's testing team is whichever users receive each update first. They rely on users and telemetry to do what should be the job of dedicated testers.
This is hardly a new thing for MS. One of the first emails I remember getting when I got to college back in 2003 was from campus IT begging people not to install the latest XP update because it reenabled a vulnerability to existing malware.
That...makes SO much sense and explains a lot! Thanks for mentioning it.