this post was submitted on 17 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

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2
Password reset doesn't work (self.support)
submitted 2 years ago by Cheeky to c/support
17 comments fedilink hide all child comments
 

I forgot my password and would like to reset it. The "forgot password" on the login page doesn't work, tried it with Username and also email address. Please help ๐Ÿ˜”

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[โ€“] Penguincoder 5 points 2 years ago* (last edited 2 years ago) (3 children)

We're experiencing an issue with sending emails right now. You'll be unable to get a password reset email.

Please stay tuned while we fix that, and try again later.

[โ€“] Cheeky 3 points 2 years ago (2 children)

Okay thanks. But the weird thing is, if I type my username or email address and press forgot password, nothing even happens. If I input a random email address though, I get a "Sent an email to reset your password" confirmation popup

[โ€“] Penguincoder 4 points 2 years ago* (last edited 2 years ago) (1 children)

Is it the same email you signed up with on the user you're trying to get a reset for? Silly question I know but sometimes...

[โ€“] Cheeky 3 points 2 years ago

Yes, and I just received a reset email. Thank you!