this post was submitted on 15 Jan 2024
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IT Support ticket we got this morning: hi, the keyboard I am using, the backspace doesn't work. I've looked around for another one..oh hang on I cleaned it out and there was a paperclip underneath it. All good now.
And they submitted it, lol.
In other news, it's so weird hearing about the crazy weather you guys are getting yet it hasn't rained at all here. We usually get the same weather as Melbs, maybe a day or so later.
And in good news. I finished working on my latest book, and now editing and getting the covers planned for Books 4 and 5 of VDV.
And in more good news, Netflix are adapting another Fear Street novel - The Prom Queen. I am excited!
Hope you're all doing good.
When I did support I LOVED self-solvers. It's like a little feelgood story and your stats get padded for doing nothing. People on the phone would often apologise but I'd just say no need, I'm happy to hear everything is ok. Everyone is happy. Good times.
Thankfully, we don't have stats and all those metrics. Just some real interesting IT users.