this post was submitted on 12 Jun 2023
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Not as brutal as calling customer service for something and having their hold announcements read their website address to you on a loop:
"For faster service, please visit our website at double-you double-you double-you dot blah blah dot com. Again, that's double-you double-you double-you dot blah blah dot com."
And if you go to that address, it redirects you without the "www". :facepalm:
Worst part is that if I could have solved the problem through the website, I would have. Calling support is like a last measure of resolution.