this post was submitted on 25 Nov 2023
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That's a lot more difficult to put into words than I thought it'd be.
I think the big thing is that they're not in the race to the bottom. Their customers choose them for their level of services, not because they were the cheapest host in a list. So spammers don't want to use them because they're not the cheapest, and they don't want to host spammers because that ruins their value proposition to their regular customers.
What else .. small enough that they're not faceless. and I'm not nobody to them either. They've been at this at least as long as I have, so it doesn't feel like they're going to disappear tomorrow. And they're fairly active with their community through a good old-fashioned mailing list. Which also helps to get to know them and what level they're working on. It's nice knowing that when I mail them, I don't get through to an AI, or an L1 on a script, I'm gonna get Andy.
It's a tough one though, because trust is earnt, not researched. But I do prioritise putting a mailserver on a provider that keeps a clean house - because you don't want to find yourself getting blocked because your neighbours misbehave.
tl;dr; everything AWS ain't.
That's a nice writeup. Especially the mailing list part struck with me.
So which provider is it.
I've gone through a lot of providers in the last decade. Currently everything sits in the DC of my current employee, but I feel like a freeloader, which I am clearly am.