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Why projects start with a Discord and not an alternative - Comment found on Mastodon (self.technology)

submitted 1 year ago by jherazob to c/technology

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Original comment, copy-pasted for convenience:

why do so many projects start with a discord and not with a wiki, or github, or web presence?

simply, discord is the fastest, most frictionless way to do the following:

garner a community of support ensuring that there is an audience for the project

provide access to idea validation for the creators of that project. rapid feedback for their project = rapid progress

provide the easy creation of (not necessarily accessible nor good, but) quick resources for the project

forums, websites, hell even github can only hope to match the value proposition of discord, and it's something people fail to take into account when they criticise the move to discord as a file host/forum/wiki/project website

if you want people to make a file host/forum/wiki/project website, they're directly competing with the frictionless, fast, yet unsustainable and frankly web-shit discord. the fast, frictionless nature is enough for people to use and accept, hell, even to make infrastructural to their project

a platform that could create a non-webshit, easy way to provide the value that discord provides, all while being just as fast and frictionless if not faster/more lubricated, would absolutely blow discord out the water

I am a sysadmin and my level of tech friction tolerance is different from the people referenced here leading projects, but I'd like to gather opinions on this, the fact that this regularly happens as described suggests there's a whole lot of truth to it, but i feel like it's overstating the friction, am i wrong here?

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[–] saigot@lemmy.ca 11 points 1 year ago* (last edited 1 year ago)

I've seen discord communities that work like this:

Person posts a question in the main chat, people discuss it and reach a resolution, a mod, bot or sometimes the op copies the question, helpful troubleshooting and the eventual answer into a separate channel (usually one of many sorted by topic) which only sees those sorts of posts and acts as a fairly searchable faq.

That format, while labour's intensive, seems pretty effective and low friction (for a user) to me. I'm not saying it's the best tool for job, but it works and is popular which is what really matters.