Canada

This is the best summary I could come up with:

Miville has multiple sclerosis and her 10-year-old son Wyatt Scott was born with brainstem dysgenesis, an extremely rare disease that means he's unable to open his mouth.

The public servant is fearful she might need to alter her son's care plan in order to cut costs, but said any change in equipment could put him at risk of becoming sicker.

Anand has personally met with Canada Life executives several times, on top of daily meetings between other government officials and company representatives, according to TBS.

The company was given a grace period during the transition from former insurer Sun Life and won't come under official government oversight until the new year.

Union representatives said the situation is "salt in the wound" for public servants who were already struggling under the troubled Phoenix pay system.

In a written statement to Radio-Canada, a Canada Life spokesperson said it is processing more then 25,000 requests a week, but it has taken measures to deal with higher call volumes.

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