I'll have to take your word on the interviews, I'm open to other perspectives which is why I initiated this dialogue with stating my confusion. I'm still not seeing the connections that I initially confronted. As you stated, the questions are usually answered and administered from top-down (department, district, then principal). I'm not sure on what effectiveness a "skilled" principal could have when the district is not prepared, though I could see a case for an unskilled principal not instituting/following change as instructed.

All of the questions you've brought up are valid whether there is a pandemic or not (which is why I specified your pandemic remark). When considering any fairness, edge cases will always be problems that need to be addressed. I agree the situation of overworking was exacerbated during the pandemic but existed long before that as funding and support systems have been slowly dwindled away.

I'm not sure on what the crux of this debate is but I feel like the light has been shifted from "education responsibility" to "pandemic bad/we need X". I believe education has been getting the short straw for decades and the pandemic was just the straw that broke the camel's back. A decent principal or administration assessing the health scenarios you presented would not fix the broken system. Schools being all paper based, the overworking of staff, students lack of reliable internet, not having a pre-pandemic plan ready (it's been known for a long time that it was a problem to arise soon), all of these are problems that needed to be addressed a long time ago. Most early education schools only have one I.T. person and usually doubles their role in another form (teaching classes as well).

I feel like teaching is chaotic as a whole regardless of the situation society faces. Hearing about how the pandemic was the root cause of the problem just sounds disingenuous and completely glosses over the need for distant education to be an effective tool for future students. Teachers should be available to help explain and instruct how to fill out health forms, just like tax forms and other important documentation that should be covered at some point in a students career. Classes should be hybrid, teachers should be familiar and take supplemental training for the new tech they are using. All of this should be countered with support so nothing is "added on" to the workload. Again, these aren't problems that were cleared up when the pandemic restrictions were lifted. Plenty of teachers are still on the edge of bailing as the system continues to decline.