this post was submitted on 13 May 2023
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HP disables customers’ printers if they use ink cartridges from cheaper rivals (www.telegraph.co.uk)
submitted 2 years ago by yogthos@lemmy.ml to c/technology@lemmy.ml
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[–] Heterokromia@aus.social 9 points 2 years ago (16 children)

@yogthos The hp printer I bought disabled itself after my firewall blocked its spyware/telemetry.
(The box said I needed an 'internet connection' not a 'raw, unfiltered connection'. And any computer worked/works on said connection.)

I took it back to the retailer. They unhappily refunded my money.

You should do that to.

[–] meuon@fosstodon.org 3 points 2 years ago (1 children)

@Heterokromia @yogthos Used to be an HP fanboi. No longer. For small office and home use I've been happy with Brother. Home has a cheap B&W laser that just works, Linux and Mac just sees it and it's not picky about cartridges/drums, etc.. but the real OEM ones aren't expensive. - My wife needs nice color prints every now and then, cheaper to just pay the local print shop.

[–] ganymede@lemmy.ml 1 points 2 years ago

identical experience. 100% would do again

[–] versed_perception@infosec.exchange 2 points 2 years ago

@Heterokromia @yogthos How anyone buys HP's printers today is beyond me. Brother is a much better option now.

[–] raymccarthy@historians.social 2 points 2 years ago (1 children)

@Heterokromia @yogthos So far the Brother Lasers / MFP etc we've bought over the years have been fine without Internet and with 3rd party toner. Also decent Linux drivers for print & scan from Brother. HP were good 25 years ago for laser. Never good for inkjet. Decent HP gear now has Agilent badges.

[–] kaasbaas@social.oevents.co.za 1 points 2 years ago

@Heterokromia @yogthos And it Came To Pass that one of the Master's Chattering Servants found it self alone, and unable to commune with it's Master.
This made it sullen, and it spat in it's Caretakers face.
Many would have bent the knee, but this Caretaker was wiser than most.
It banished the Chattering Servant from its domain, and demanded restitution from the Chaos Merchants.

Hail to thee, @Heterokromia

[–] jeroenvanbergen@mstdn.social 1 points 2 years ago

@Heterokromia @yogthos I use an HP printer and would NOT recommend it to anyone. This full internet connection prerequisite is completely unjustified.

[–] Canecittadino@mastodon.world 1 points 2 years ago (1 children)

@Heterokromia @yogthos @cstross Why do I get the feeling that in an age where your toothbrush spies on you, where even the mightiest can be caught with their genitals in unseemly positions in unseemly places, where media gotcha engines have finally lapsed into a coma after getting everybody who can possibly be gotten, we’ll see a mighty uprising of tolerance? After all, didn’t someone righteously god-fearing once tell us that we’re all sinners in the hands of a bespoke surveillance algorithm?

[–] cstross@wandering.shop 2 points 2 years ago (1 children)

@Canecittadino @Heterokromia @yogthos

Sadly, I disagree.

"If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him."

—Cardinal Richelieu

Also:

"If you've done nothing wrong you've got nothing to hide"

— Various People

Now meet deepfakes.

Everyone is guilty: it may just take the Party some time to reveal the evidence of the crime they must have committed.

[–] Canecittadino@mastodon.world 1 points 2 years ago (1 children)

@cstross @Heterokromia @yogthos Well of course I would agree with you if it were simply a matter of “homo homini lupus.” The thing is that in the historical contexts you rightly appeal to, it has always been possible for the inquiring class to excuse themselves from inquiry. Until they couldn’t, of course—a Man for All Seasons, Politburo purges under Stalin, etc. Once we all have access to AWS and ChatGPT X, everyone will live in fear until the mode of the music changes. Which it just might do.

[–] jkmcnk@mastodon.social 0 points 2 years ago (1 children)

@Canecittadino @cstross @Heterokromia @yogthos you see, there's this thing called power, which is fairly unevenly distributed, so there's always people that are beyond any inquiry and very interested in that those others aren't. this latter thing is called control. and the times we live in tell that both concepts are very much fine and well and much the same as they were in the historic times. so, yes, you should care about your privacy. 🤷

[–] Canecittadino@mastodon.world 1 points 2 years ago (1 children)

@jkmcnk @cstross @Heterokromia @yogthos All true for now, but the situation is also more fluid than it used to be, largely because of the rapid evolution of communications technologies. Compare the longevity of the Roman Catholic Church or the British Monarchy with that of the Thousand Year Reich, or the Soviet Politburo. How long do you suppose Ron DeSantis is going to last? /1

[–] Canecittadino@mastodon.world 1 points 2 years ago* (last edited 2 years ago) (1 children)

@jkmcnk @cstross @Heterokromia @yogthos The uneven distribution of power isn’t the issue. As long as human beings are what they are, that may well be inescapable. What’s different now is the turbulence introduced into control mechanisms by the inherent unpredictabily of their impact. /2

[–] Canecittadino@mastodon.world 1 points 2 years ago* (last edited 2 years ago)

@jkmcnk @cstross @Heterokromia @yogthos “Quis costodiet ipsos custodes” is the real issue here. When the watchers operate on a scale no human agency can effectively oversee, anomalies may very well become more frequent. China’s social credit evaluation regime will be the best test case for these suppositions, I think. We shall see…. /3 END

[–] cazabon@mindly.social 1 points 2 years ago

@Heterokromia @yogthos Do you have a picture of the error message it gave you? I'd love to see it.

Bricking when presented "unauthorized" ink or toner is well-known for HP of the last X years, but I hadn't heard of them doing it when you block their network access.

For many years I've been telling people who ask "Buy an HP laser printer. Just don't buy a new one." There's a huge market for used office printers, and you can get one old enough that it will use 3rd-party toner.

#HP

[–] GustavinoBevilacqua@mastodon.cisti.org 1 points 2 years ago (1 children)

@Heterokromia @yogthos

It would be interesting to see what they look for, and to set up a DNS and a server to give them locally what they want.

[–] Heterokromia@aus.social 1 points 2 years ago

@GustavinoBevilacqua @yogthos I was *wildly* curious about it too. I imagine a public key cryptographic mechanism, but I do not know how it actually works. My keenness to get my money back completely overrode my curiosity about the network protocol. (Yes, that's very unusual for me.)

[–] yogthos@lemmy.ml 1 points 2 years ago

oh I don't have one, but yeah that's quite the horror story

[–] uninventive@universeodon.com 1 points 2 years ago

@Heterokromia @yogthos Brother will happily take your money. https://www.theverge.com/23642073/best-printer-2023-brother-laser-wi-fi-its-fine

(Or Epson, or Canon. Any of them if you ignore their stupid ink subscription or use refilled cartridges or tanks, they'll still print.)

[–] vvandinsky@universeodon.com 1 points 2 years ago

@Heterokromia @yogthos
I bought a JBL Bluetooth speaker and it wanted to access my contact list and call history in order to just play music. Nope, took it back.

[–] markusl@fosstodon.org 1 points 2 years ago (2 children)

@Heterokromia

Which model was it? Just as a warning to others.

@yogthos

[–] piggo@piggo.space 2 points 2 years ago* (last edited 2 years ago) (1 children)

@markusl @Heterokromia @yogthos don't buy any hp. I made this experience already, it didn't like a thin paper and just irreparably locked up. It's a bad company

[–] markusl@fosstodon.org 1 points 2 years ago

@piggo

We have an oldish HP laser, and it works well, but I'd buy a Brother if I had to make a distress purchase today.

@Heterokromia @yogthos

[–] Heterokromia@aus.social 1 points 2 years ago

@markusl @yogthos M234sdwe, but I think it is a shared bug in all new hp printers. Otherwise excellent, but it has this incredibly stinky dead cat tied to its leg....

[–] thiagocsf@techhub.social 1 points 2 years ago

@Heterokromia @yogthos at this point I’m more wary of printer manufactures than used car salesmen.

[–] nfgusedautoparts@en.osm.town 1 points 2 years ago (1 children)

@Heterokromia @yogthos there was a time i respected HP. i have two HP printers both of which are 1) very nice and 2) predate ink and toner madness. HP has cured my respect for the company. i shall not buy another of their products.

[–] bmartin427@techhub.social 1 points 2 years ago

@nfgusedautoparts @Heterokromia @yogthos same, I still have an old HP inkjet I bought at Circuit City in 2004 that's still going strong, but I won't touch any new stuff

[–] srfirehorseart@ohai.social 1 points 2 years ago* (last edited 2 years ago)

@Heterokromia @yogthos

I'm on an HP ink sub, as I have a printer a friend gave me - to replace an old printer that had jammed (after 10 years). The old printer was probably a Brother, which worked well despite my lack of maintenance.

IThe newer HP is a great printer apart from its need to constantly monitor my usage. I'll keep it until I get a another affordable colour printer.

[–] croyle@wandering.shop 1 points 2 years ago

@Heterokromia @yogthos HP is so awful, I regret owning oe of their printers still, and an old laptop.

[–] Zerush@lemmy.ml 4 points 2 years ago

I know HP and I learned because of an HP PC in the past, that it has in Spain with reason the Brand HP, which in spanish stand for Hijo de Puta (son of a removed)

[–] russjr08@outpost.zeuslink.net 2 points 2 years ago

That's... depressing. Though unfortunately I can't say I'm surprised.

[–] nickapos@lemmy.ml 2 points 2 years ago

I have not purchased an HP printer for years. Unfortunately HP has purchased the Samsung printer division as well, and I do have one Samsung laser printer. The good thing is that whatever HP does on the Injekt printers does not apply to laser printers, but yeah it’s best to avoid any HP printer product.

[–] steve@mastodon.nexusuk.org 1 points 2 years ago

@yogthos Sounds not legal...

[–] ragnell@witches.live 1 points 2 years ago (1 children)

@yogthos This definitely falls under Right to Repair. We need it.

[–] yogthos@lemmy.ml 1 points 2 years ago

indeed

[–] shiham@lemmy.shihaam.me 1 points 1 year ago

FOSS firmware for printers when👀

[–] whylamb@aus.social 0 points 2 years ago

@yogthos I have a HP printer and very much regretting my purchase.

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