this post was submitted on 17 Jun 2023
662 points (100.0% liked)
World News
22059 readers
10 users here now
Breaking news from around the world.
News that is American but has an international facet may also be posted here.
Guidelines for submissions:
- Where possible, post the original source of information.
- If there is a paywall, you can use alternative sources or provide an archive.today, 12ft.io, etc. link in the body.
- Do not editorialize titles. Preserve the original title when possible; edits for clarity are fine.
- Do not post ragebait or shock stories. These will be removed.
- Do not post tabloid or blogspam stories. These will be removed.
- Social media should be a source of last resort.
These guidelines will be enforced on a know-it-when-I-see-it basis.
For US News, see the US News community.
This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I agree, but Amazon’s customer service is well known for being outstanding
Are you...being sarcastic?
The last time I had to engage Amazon customer support, I had to go through like 2 levels of chatbots.
No, it was always known as being awesome. I've never personally had a problem talking to a human if I needed to -shrug- And whenever I have, they've always done extra to fix things.
I will take your word for it, then. While I rarely need to reach out to them, my most recent experience with their support was less than stellar.
Hey man I’m not saying you’re wrong. I believe what you’re saying. Maybe it’s another one of those things that used to be really good, but has gone down hill over time.
It's gotten worse very recently. Agreed they are usually on top of complaints. Keep in mind Amazon charges third party sellers a ton and passes the fees on to us, so they can afford a refund here and there.
https://www.forbes.com/sites/pamdanziger/2021/02/05/amazons-third-party-marketplace-is-its-cash-cow-not-aws/?sh=908742521c03
Like all companies they're shifting to shaft the user.