Explaining things. The further I go in life the more I realise that this isn't a skill everyone has. Either the explanations are too scanty, too detailed or not appropriate for the level. I used to do some very basic tech support back in the day and we were always told that if we taught the person needing help why and how to do what they needed to do, we'd be preventing countless future calls. Yet some people would just bulldoze through and fix the problem without explaining properly and lo and behold we'd have repeat customers.
I'm a teacher now, funnily enough!
This creature is in fact a bittern!! Or me on day three of a music music festival trying to ease the pain in my legs while still getting a good look at the act playing.
I learnt about them from this tumblr blog