this post was submitted on 01 Sep 2023
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Reddthat Announcements

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Update: 2023/09/02:

This has now completed. Our host too extra time to migrate everything which caused a longer downtime than expected. (it was not an offline migration rather than a live migration).

If you were around during that time, you would have seen the status page & the incidents: https://status.reddthat.com/incident/254294

Cheers


Our hardware provider had an issue with our underlying host which caused the server to be powered off.

Pictured: Our hardware host becoming aware of the threat.

Unfortunately our server was not automatically powered on afterwards, or I jumped into the control portal too fast for the automatic start to work.
After starting our server we were back up and running.

Total downtime was ~5 minutes.

Next Steps

After a brief chat with our host, they have agreed to live migrate our VPS to another host over the coming week. This may cause a 10-30 second downtime if you even notice it.

Status Page

For all status related information don't forget we have a status page over here: https://status.reddthat.com which if we have anything longer than what we had today will be were I shall keep you all informed.

Thanks all!

Tiff

P.S. Video uploads work if they are small enough, both in length and size. Any video above 10 seconds won't work. This 8 second video is about the maximum our server can sustain currently.

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