this post was submitted on 23 Jul 2023
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DMVs are sometimes where states will dump troublesome or underperforming employees they can't outright fire.
On the other end, the DMV is one of the places where employees have a job interacting with the public for sometimes-complex transactions. And, generally speaking, the public is dumb, unpleasant, and unprepared. Especially when dealing with low-level government beaurocrats who are telling them something they don't want to hear.