Lawyers for the Paxsons allege that several people have tried to flag the washed-out bridge to Google and have included email correspondence between a Hickory resident who tried to use the “suggest an edit” feature in 2020 to get the company to address the issue.

If Google were notified of this, and failed to act in a timely manner, they should face consequences. Obviously they're not the only people who dropped the ball, but they definitely failed this person.

[–] ExLisper@linux.community 13 points 1 year ago (2 children)

That's interesting but I don't think Google has a legal obligation to update all the roads in the world in a timely manner. Maybe if you could prove that they promote Google Maps as a '100% accurate, always up to date mapping solution' you could argue false advertising but I'm pretty sure they don't claim that. I'm pretty sure that instead they tell users not to trust the indications blindly and to always pay attention to the road.

[–] Ilovethebomb@lemmy.ml 11 points 1 year ago

Not an obligation to proactively update the map, but if someone notifies them about a closure or other safety issue, in my view they have a duty of care to act.

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