That's appalling that that sort of behaviour is still prevalent with taxis. I think rideshare services also share the same problem though? There have been many anecdotes onine by Australians quoting their awful experiences with rideshare drivers and even some mentioning they found taxis to be the better option nowadays.
Regradless, I firmly believe the taxi industry should be held up to a higher standard.
That's so good to hear! Glad it went well in the end.
For me, I moved cities a while ago and was very anxious about losing my doctor. I had been her patient for the last near decade after a string of doctors who looked like they hated their job. Happy to say my new doctor is quite caring. I'm also seeing another doctor who can prescribe me a new medication which I'm having high hopes for and he is quite decent.